لطيفة الظاهري, Organizational excellence Specialist

لطيفة الظاهري

Organizational excellence Specialist

Al Ain Distribution Company

Location
United Arab Emirates - Abu Dhabi
Education
Doctorate, Philosophy and Politics
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Organizational excellence Specialist at Al Ain Distribution Company
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2013

Contribute effectively in the process of
applying to Excellence awards such as:
Shaikh Khalifa Excellence Award, Abu
Dhabi Award for Excellence Government
Performance and EFQM Committed to
Excellence.
* Responsible for gathering evidences (soft
and hard copy) in a systematic way that
could raise the readiness of the company
during the external assessments.
* Promote AADC Strategy, EFQM Model,
Tool (RADAR) and Fundamentals
internally, internal and external
excellence awards and how to write a
submission.
* Prepare professional and effective
presentations related to BP&PD
performance and activities for
management review including the
provision of solutions/
recommendations.
* Manage Innovation and knowledge
management Initiatives in the company
and promote the suggestion scheme
“AFKAAR”.
* Close the gaps in coordination with
related sections according to
assessments reports where areas of
improvements are identified.
* Member in the Innovation and Creativity
committee, Happiness committee and
Year of Zayed initiatives committee.
* Organize and manage benchmarking
visits.
* Carry out internal awareness sessions
about the Strategy road map and
Excellence Awards.
* Promote the Strategy, EFQM Model, Tool
(RADAR) and Fundamentals internally.
* Prepare surveys and analysis for the
stakeholders such as: Employees,
Stakeholders, Suppliers, Customers and
Society.
* Proactively supports the Business Units’
initiatives to improve their performance.
Selected Accomplishments:
* Member in the Excellence Steering Committee which resulted in awarding the company
as the "Best Organization", “ Innovation Categorey” & “Best Company in Achieving

Communications Officer
  • United Arab Emirates
  • January 2011 to January 2013

Manage the day-to-day internal and
external communications and public
relations activities.
* Manage and plan the internal branding
project: Study phase, design phase,
production phase and measure the
efficiency and effectiveness of the plan
phase.
* Maintain a strong brand for the Company,
including impactful and fit-for-purpose
* Organize the official events, social events,
participation in conferences and
seminars.
* Co-ordinate media and public affairs
activities to promote company's
achievements and news.
* Escort VIP guests throughout the guided
tour in the "Shop Floor".
* Prepare a communication plan on semi-
annual basis.
* Present the company's official
presentation to Strata's VIP visitors.
* Edit press statements and articles for
internal and external Communications.
* Present presentations about Strata in
schools, universities and conferences.
* Ensure that the communication outputs
are of a high standard, and are delivered
within agreed budget and timelines.
* Evaluate sponsorship requests and
manage them.

Senior Coordinator at ALDAR Properties PJSC
  • United Arab Emirates
  • January 2008 to January 2011

Maintain good understanding of
various systems and administrative
procedures linked to the
organization and department to
facilitate provision of timely and
quality support to the Manager /
team.
* Draft and prepare standard
correspondence, routine memos,
presentation slides, status and summary
reports, etc., for the Manager / team
being supported independently and
follow instructions from the concerned
Manager / team to draft non-routine
correspondence.
* Provide, on an ad hoc basis, quality
support on functional projects
related to the department through
activities such as documentation,
data collection, analysis, planning,
and coordination with internal and
external parties.
* Maintain and update standard templates
and formats on the computer to facilitate
efficient work on documentation.
* Make all arrangements for meetings
as instructed and ensure all those
required to attend are duly
informed.
* Manage the Manager's diary and arrange
appointments ensuring effective
utilization of time.
* Establish, maintain, and update the
filing system for the department
(manual and electronic) to ensure
effective storage and quick retrieval.
* Attend to telephone calls in a courteous
manner and assist the customers.
* Edit and issue Invitation of Request
for Proposal (RFP) for new projects
* Perform any other relevant tasks as
directed by the Manager / team.

Education

Doctorate, Philosophy and Politics
  • at School of History
  • August 2019

High school or equivalent, Business Management
  • at Murajib Secondary School
  • August 2019

High school or equivalent, Business Administration
  • at Queen’s University
  • January 2012

Bachelor's degree, Business Administration
  • at Abu Dhabi University
  • January 2010

Bachelor's degree, Business Management
  • at Al Ain Women’s College Higher Colleges of Technology
  • January 2008

High school or equivalent, Business Management
  • at Al Ain Women’s College Higher Colleges of Technology
  • January 2004

Specialties & Skills

BENCHMARKING
CREATIVE
GOVERNMENT
INNOVATIVE
KNOWLEDGE MANAGEMENT
MINISTERIO DE DEFENSA
PRESENTATION SKILLS
STRATEGIC
ADMINISTRATION