Laura Naggi

* Manage & direct all HR activities of 3 countries- Qatar, Kuwait and UAE
* Implement & contribute to the development of HR strategies for attracting, developing, motivating & retaining employees
* Plan, direct & coordinate HR activities to maximize the strategic use of the HR function
* Assist in establishing & achieving HR Key Performance Indicators (KPI's) & monitor their achievement on a periodic basis
* Implement HR policies & procedures & evaluate their effectiveness by coducting periodic internal checks for compliance
* Assit in developing appropriate HR planning strategies, which consider immediate and long-term staff requirements in terms of numbers and skill levels
* Manage employee timesheets & process payroll accurately on time ensure accurate deductions, adjustments and leave calculation
* Prepare the divion HR annual budget
* Manage relations with departments in-order to deliver HR services to assist the divison in achieving its short and long-term objectives
* Administer a comprehensive integrated HR Management Program and act as a focal point for all HR operations
* Ensure hiring ''best-in-class-talent' to facilitate achievement of business objectives
* Ensure that all government relation processes are implemented in a cost-effective & timely manner
* Assist in defining the HR goals & provide appropriate recommendations in areas of employment, recruitment, compensation & benefits, talent mangement, training & organization development
* Responsible for employee engagement & wellbeing
* Ensure staff requests are attended to and processed
* Provide timely & accurate information to external and internal auditors
* Ensure that all divisions HR activities comply with relevant Labour Laws & regulations & company's ethical standards
* Ensure adherence to government regulations & legal requirements as set by prevailing Labour Laws & regulations relating to residence permits, visa, exit permits & travel documents
* Manage the performance appraisal process
* Facilitate employee counselling sessions, provide advise related to grievance & disciplinary procedures, coach managers on conducting performance reviews & coach employees on the performance management system and process
* Review the summary of employee performance & submit recommendations to management on promotions, increments, development needs & identify training modules for the following year
* Manage employee regulations & act as a point of contact for employees
* Understanding employment legislation, compliance requirements & changes impacting the workforce, & provide advise & information to managers relating to all aspects of employment
* Handle terminations & conduct employee exit interviews & exit policies & procedures
* Calculate End of Service for departing employees
* Provide advise to employees and managers on entitled compensation & benefits, salary packages & market information
* Coordinate training and on-boarding initiatives
* Oversee contract administration for employees & oversee employee on-boarding
* Identify & report significant potential HR problems that jeopardize the achievement of company goals & those not being addressed adequately
* Ensure the accuracy and timelines of monthly payroll
* Oversee the maintenance & conduct regular audits of employee files ensuring accuracy and compliance
* Ensure the HRMS is currently updated
* Deploy talent management, by facilitate performance reviews & succession planning, career planning activities & ensure sustainable availability of top talent
* Address the administration of health insurance benefits
* Issue employee reference letters
* Possess knowledge of global and local recruitment trends in matter of gender, age, religion e.t.c.
* Develop & review job descriptions

* Soley run the operations of the HR deparment facets of manpower planning, creating job descriptions, recuitment & selection, performance appraisals, training & development, P&P creation, dismissals, medical & life insurance & providing reports to the HR director. It consisted of 4 restaurants & 1 bakery (a total 140 employees)
* Managed all aspects of logistics for new joining employees including work visas, flight & groud transporation arrangements, apartment booking, residence permit process & other immigration related processes by working in coordication with the company's public relations officer
* Defined P&P's & provided information to employees about how they related to the workplace and accomodation
* Served as a walk-in contact to employees and non-employees
* Entered all payroll related matters into the HR system i.e. leave days, sick leave days, unpaid days, bonuses, allowances, deductions, new hires, terminations e.t.c.

* Recommded actions to management that improved productivity and morale in the workplace
* Managed the disciplinary process for employees, ensuring fairness while furthering the intrests of the business
* Prepared and managed all employee HR files by organizing paper file & electronic records including immigration related documents, employee contracts, leave requests and leave history and employee allowances
* Coordinated the recruitment process, including internal approvals & tracing candidates status, monitoring web site applications, & screening candidate for managment review
* Worked with local supplieers of hotel, transportation, insurance, travel, financial services & other services to provide amenities for employees
* Managed aspects of logistics in the termination process & ensured all steps were adhered to until the employee departed the country

* Kept track of Health Certificate records, RP records, medical insurance records in-order to submit for renewal on the due date
* Planned, organized and ensured that the Employee of the Month & Employee of the Year awards ceremonies run smothly and were a success
* Created HR weekly reports that I submited to managment on issues happening in the department
* Created the L&D training plan for the year as well as mass Orientation trainings for mass new hires we had in 2013 of 100 employees

* Provided input that went into the formulation and build up of the HR manual
* Kept track and updated information that went up on the company notice boards
* Formulated and came up with an intricate bus schedule that was used since the restaurants opened
* Came up and formulated 80% of the doucments that got used in the HR office
* Due to good perforance & year after year high score records in my performance evaluation, I was put up for promotion to the position of a HR business partner in Jan- 2015 but our company was closed down

My job comprises of:

Directing, managing and stewarding all short term trainings related to the companies core and culture standards.

* Assessing the effectiveness of programs and providing leadership for continuous improvement in the design, development and delivery of programs to ensure that they fully meet the needs of the job requirements of my company.

* Maintain the office database, ensuring up to date information

* Maintain employee files and have an efficient filing system and records

* Plan and organize employee events, while sticking to the budget.

* Ensure that the office supplies do not run low and incharge of ordering supplies.

* Answering the telephone and ensuring that the welcome area of the reception is in good condition in terms of cleanliness and orderliness

* Providing guidance, support, and coordination in the consistent and effective application of policies, procedures, and practices of Human Resources department.

* Assisting the HR manager in hr by responding to any mail queries of employees.

* Assisting in administration including updates, filing spreadsheets, reference checks, invoicing, and issuing of letters and contracts to employees.

* Monitoring, evaluating and recording training activities and determining any program's effectiveness.

* Offering specific training to employees to help them improve, maintain or learn new skills.

* Assessing the training needs of employees and organizing, developing and obtaining new training programs if the existing ones do not meet standards.

* Present information using different techniques such as lecture, group discussions, role playing or videos.

*Evaluating any training material that is used in my company and monitoring training costs.