Business Manager
Pink Pepper Photography
Total years of experience :13 years, 11 Months
Day to day management of the leading sales/host team to provide support and solutions for any issues with clientele and/or photoshoots.
Developing and maintaining existing partner relationships, as well as seeking and connecting with new brands to build fulfilling partnerships.
Planning events with existing partners, negotiating services to work on agreements and reach the preferred audience.
Creating new marketing strategies and promotions to increase sales, planning with photographers for specialized shoot opportunities.
Social media/website, keeping content active and up-to-date.
Serves as a liaison between the company and its customers on a business to client (B2C) basis, meaning the CRC interacts directly with parents ensuring all questions and concerns are addressed in a professional and timely manner.
The CRC is assigned to supervise a specific location and takes ownership of all client-relation and operational aspects within this location.
An integral part of the role of CRC is to build strong relationships with parents by always being approachable and taking the extra mile to connect with members to get their feedbacks and to build relationships.
Ensure a maximum customer satisfaction and top-quality customer service are delivered as well as exceptional management of all operations of the Academy.
Held responsibility for ensuring that each flight operated efficiently and worked as a team to make this achievable with every flight.
• Underwent an extensive 2-month training program to obtain qualifications for safety procedures, health and service.
• Practicing and implementing the highest standard of customer service based on company standards
• Ensuring the condition and provision of emergency equipment
• Demonstrating emergency equipment and safety procedures
• Administering first aid, when necessary
• Handling emergencies under pressure
• Building rapport with passengers and providing the best possible service in order for them to happily consider us as their airline of choice.
• Held concurrent responsibility for the management and implementation of turnaround initiatives to drive profit gains for the organization. Developed comprehensive membership reports for board review and approval.
• Create a comprehensive membership database, facilitating efficient communication and coordination of member activities and follow-up.
• Adoption of a unique marketing strategy using diverse electronic and print marketing media, resulting in increased memberships, and ROI.
• Plan for the growth of the President and Vice President Club, offering support to current members and proposing strategies for the upgrading of membership level.
• Conduct frequent analysis and surveys, running detailed market research to determine member needs through competitive analysis.
Key Responsibilities:
• Conduct research on projects assigned by government entities and those covered by grants, under the guidance of the supervisor.
• Carry out HIV / SIV viral load tests on non-human primate tissues to determine the amount of HIV/SIV virus particles in a unit of blood.
• Apply molecular and mucosal cell biology laboratory techniques such as Nucleic Acid Sequence-Based Amplification for (NASBA) RNA detection, and RNA extraction for isolating RNA from cells to obtain a high quality RNA that can be used in other experiments and procedures.
• Responsible for performing PMBC Isolation and count using density gradient centrifugation, and obtaining high quality samples for further applications.
• Follow established safety protocols while conducting experiments, comply with quality procedures and manage lab equipment.
• Monitor and maintain stock levels of laboratory reagents, other chemicals and essential material required to perform experiments, coordinate with suppliers for placing orders, and ensure appropriate sorting and storage.
• Maintain and sterilize equipment and instruments as instructed by the supervisor, oversee disposal of lab waste in accordance with the standard norms.
• Maintain accurate data and record of experiments and test results, log information in the prescribed format to facilitate ease of data retrieval and analysis.
Achievements:
• Member of the AAU (Amateur Athletic Union); completed training as a volleyball coach and applied learning and experience effectively while coaching the team.
Key Responsibilities:
• Assist the Head Coach in scheduling and organizing various activities of the Loudoun County girls’ volleyball club team, and selecting players for the team.
• Oversee travel and staying arrangements of the team for club volley tournaments held at various locations, accompany the team and manage budget during the team’s stay.
• Plan and conduct volleyball drills, supervise training for improving fundamental skills of the players, determine strengths and weakness of individual players, and work on improving their game.
• Collaborated with the head coach to develop and execute game tactics, and maintain records and statistics of all games that the team participates in.
• Participate in coaching clinics, seminars, conferences and lectures to enhance professional skills and improve coaching techniques.
• Supervise procurement of high quality sporting equipment, manage sports items inventory, maintain records, and coordinate with sports equipment/goods suppliers.
Key Responsibilities:
• Facilitated and maintained a customer friendly environment, provided outstanding service through prompt response to queries and helping customers make buying decisions.
• Displayed excellent product knowledge of all categories sold, assisted store manager in merchandising and participated in product promotions.
• Trained and guided new hires regarding customer service, provided product knowledge and made them aware of the company’s policy and procedures.
• Responsible for stock management and control, sorted and stored merchandise as per category, assisted in stocking shelves and maintaining store display.
• Handled customer complaints, referred specific customer cases to the store manager for prompt resolution and managed cases of refunds.
• Ensured sales targets were met through focused sales efforts; executed discounting schemes and maintained product margins.
Achievements:
• Coached the Junior High Volleyball Team to two consecutive conference championships; maintained an undefeated record in the 2011 season, and reached the state quarterfinals in 2012.
Key Responsibilities:
• Imparted volleyball coaching to girls (grade 6 to grade 12); collaborated with the Head Coach in developing and executing volleyball training programs in collaboration with the Head Coach.
• Maintained statics and records of all games through all junior high seasons, and analyzed data to develop tactics for future games.
• Held try-outs, selected team, organized practice sessions and skills trainings, and taught offensive and defensive tactics.
• Imparted training to individual players after evaluating their skills’ levels and determining skills gap, and improved their performance.
• Planned and conducted summer and off-season training, sports clinics and weight training sessions.
• Oversaw administration tasks that included completion and filling up of forms and paperwork, and maintaining and updating records (attendance, medical).
• Supervised the purchase of team uniforms and volleyball equipment, and maintained inventory of sports items and supplies.
• Maintained team discipline and motivation levels, ensured appropriate behavior on and off the court, and that players complied with regulations.
Key Responsibilities:
• Organized and actively participated in various anti-drug campaigns and fairs directed towards college students and school children across Cambria County.
• Educated the youth about the dangers of using drugs, spread effective anti-drug messages and provided information on rehabilitation and treatment.
• Collaborated with professionals such as social service and healthcare workers to implement anti-drug programs and projects in schools and colleges.
• Participated in fund-raising initiatives for anti-drug campaigns and events, assisted in creating banners and posters.
Previous Assignments:
• 3 Months: Clerical Support Staff Member, Bishop Carroll Catholic High School, Ebensburg, PA, USA
Achievements During Graduation: • Nominated to the National Society of Leadership and Success (the country’s largest leadership honor society for students), based on leadership capabilities and achievements. • Player of the Week for 2 consecutive weeks during senior volleyball season in the Allegheny Mountain Collegiate Conference. • Most Valuable Player during 2011-2012 seasons - Mount Aloysius College women’s volleyball team; Starting Setter & Captain for 4 years. • President of Student Athletic Advisory Committee (SAAC), Mount Aloysius College • Treasurer of Biology Club, Mount Aloysius College