Laveena D'souza, Cashier

Laveena D'souza

Cashier

National Aviation Services (NAS)

Location
Kuwait - Al Farawaniyah
Education
Diploma, Diploma in Stenography
Experience
13 years, 8 Months

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Work Experience

Total years of experience :13 years, 8 Months

Cashier at National Aviation Services (NAS)
  • Kuwait - Al Farawaniyah
  • January 2012 to November 2014

• Answer customers’ questions, and provide information on procedures or policies.
• Bag, box, wrap or gift-wrap merchandise, and prepare packages for shipment.
• Compute and record totals of transactions.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Issue trading stamps, and redeem food stamps and coupons.
• Maintain clean and orderly checkout areas.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Offer customers carry-out service at the completion of transactions.
• Process merchandise returns and exchanges.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Request information or assistance using paging systems.
• Resolve customer complaints.
• Sort, Count and wrap currency and coins.
• Weigh items sold by weight in order to determine prices.

Receptionist, Cum Passenger coordinator at Safir Airport Hotel
  • Kuwait - Al Farawaniyah
  • April 2001 to December 2011

• Received guests on arrival with a friendly manner.
• Entered complete details into the computer.
• Efficiently deal with check-out of guests.
• Deal with advanced reservations, took bookings and fulfilled particular requirements.
• Operated the switchboard, messages and inquiries in an disciplined manner.
• Posted all transactions to make sure that all bills are kept up-to-date.
• Prepared the cash for bank delivery and ensured that all floats are accurate at the end of shift

Education

Diploma, Diploma in Stenography
  • at Capitano Commerce of Technical Institute Kankandy, K.B.College,Thane, India.
  • March 1994

Specialties & Skills

Customer Service
Telephone
Receptionist
Cashiering
• Thorough understanding of receiving airfreight shipments, establish adequacy and establish routing
• Comprehensive knowledge of making reservations, prepare and issue tickets and journey, calculation
Thorough understanding of counting the money is in register at the beginning and end of shift
Hands-on experience in accepting payments from customers and give change and receipts
• In-depth knowledge of providing passengers with general travel information.

Languages

English
Expert
Arabic
Intermediate
Hindi
Expert

Training and Certifications

Basic Fare Ticket and Travelling (6 Weeks (Training)
Training Institute:
Skyline Institute
Date Attended:
December 2013
Duration:
48 hours

Hobbies

  • Socializing with friends and family,Cooking,
    Cooking: Attend cooking classes and practice cooking for friends and family; plan meals and enjoy receiving feedback and improving recipes.