لافينا D'souza, Cashier

لافينا D'souza

Cashier

National Aviation Services (NAS)

البلد
الكويت - الفراوانية
التعليم
دبلوم, Diploma in Stenography
الخبرات
13 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 8 أشهر

Cashier في National Aviation Services (NAS)
  • الكويت - الفراوانية
  • يناير 2012 إلى نوفمبر 2014

• Answer customers’ questions, and provide information on procedures or policies.
• Bag, box, wrap or gift-wrap merchandise, and prepare packages for shipment.
• Compute and record totals of transactions.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Issue trading stamps, and redeem food stamps and coupons.
• Maintain clean and orderly checkout areas.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Offer customers carry-out service at the completion of transactions.
• Process merchandise returns and exchanges.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Request information or assistance using paging systems.
• Resolve customer complaints.
• Sort, Count and wrap currency and coins.
• Weigh items sold by weight in order to determine prices.

Receptionist, Cum Passenger coordinator في Safir Airport Hotel
  • الكويت - الفراوانية
  • أبريل 2001 إلى ديسمبر 2011

• Received guests on arrival with a friendly manner.
• Entered complete details into the computer.
• Efficiently deal with check-out of guests.
• Deal with advanced reservations, took bookings and fulfilled particular requirements.
• Operated the switchboard, messages and inquiries in an disciplined manner.
• Posted all transactions to make sure that all bills are kept up-to-date.
• Prepared the cash for bank delivery and ensured that all floats are accurate at the end of shift

الخلفية التعليمية

دبلوم, Diploma in Stenography
  • في Capitano Commerce of Technical Institute Kankandy, K.B.College,Thane, India.
  • مارس 1994

Specialties & Skills

Customer Service
Telephone
Receptionist
Cashiering
• Thorough understanding of receiving airfreight shipments, establish adequacy and establish routing
• Comprehensive knowledge of making reservations, prepare and issue tickets and journey, calculation
Thorough understanding of counting the money is in register at the beginning and end of shift
Hands-on experience in accepting payments from customers and give change and receipts
• In-depth knowledge of providing passengers with general travel information.

اللغات

الانجليزية
متمرّس
العربية
متوسط
الهندية
متمرّس

التدريب و الشهادات

Basic Fare Ticket and Travelling (6 Weeks (تدريب)
معهد التدريب:
Skyline Institute
تاريخ الدورة:
December 2013
المدة:
48 ساعة

الهوايات

  • Socializing with friends and family,Cooking,
    Cooking: Attend cooking classes and practice cooking for friends and family; plan meals and enjoy receiving feedback and improving recipes.