Lawrence D Clarin

Sales & Receptionist

April 2023 - Present

Flex Men Fitness Club

Bneid Al Gar, Kuwait

April 2023 - Present

Answered phone inquiries and process the paperwork for new memberships. Greeted guest entering and checking membership. Collect payments, renewed memberships, and resolve billing issues. Coordinated with the customers and took feedback to improve service efficiency. Resolve all customer complaints and made necessary updates to customer accounts. Maintained a daily record of all guest and members by coming to the gym by verifying customers check-in.

Company industry:: Other Healthcare Services
Job role:: Sales

Receptionists Cashier

October 2020 - February 2023

Abieta Ardiya

Al Farawaniyah, Kuwait

I found this job using Bayt.com

October 2020 - February 2023

Taking orders by phone. And accepting orders via Talabat through computer. Make paperwork and sales ummary report. Counting money before turn over to ther shift in charge.

Company industry:: Catering, Food Service, & Restaurant
Job role:: Hospitality and Tourism

Waiter Coffeeshop

July 2019 - January 2020

Asuman Chocolate Shop

Al Kuwait, Kuwait

July 2019 - January 2020

*Selling coffee and chocolates, preparing and serving a variety of coffee drinks, along with pastries.

Company industry:: Food & Beverage Production
Job role:: Hospitality and Tourism

Room Service Captain

March 2018 - April 2019

The Palms Beach Hotel and Spa

Al Kuwait, Kuwait

March 2018 - April 2019

Company industry:: Hospitality & Accomodation
Job role:: Hospitality and Tourism

Room Service Captain

March 2018 - April 2019

The Palms Beach Hotel and Spa

Al Kuwait, Kuwait

March 2018 - April 2019

* To provide friendly and efficient service of food and beverage items to all guest in the rooms.
* Responsible for completing settlement and payment procedures accurately.
*Responsible to supervise and oversee the performance of all room service staffs and trainees.
*Ensure that all room service duties are completed as per the established room service operational
standards.

Company industry:: Hospitality & Accomodation
Job role:: Hospitality and Tourism

In-Room Dining Server (Local Hired)

August 2016 - September 2018

Millenium Hotel & Convention Centre

Al Kuwait, Kuwait

August 2016 - September 2018

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

Company industry:: Hospitality & Accomodation
Job role:: Hospitality and Tourism

Restaurant Server, Host (Local Hired)

December 2015 - August 2016

Ruby Tuesday Restaurant

Al Kuwait, Kuwait

December 2015 - August 2016

Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc. Communicate to the guest and provide assistance with their queries. Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Server food and beverage to the guest as per the course of order. Observes guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to your customers table. Properly open and pour wine at the tableside. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the resort. Must have some familiarity with basic cooking skills. Assist buspersons with stocking and maintaning the restaurant par stock levels and side station. Help other areas of the restaurant such as answering telephones and completing financial transactions. Print closing report and drop the cash with the front office / accounts department. Tally the Credit Card settlements for the day with the batch closing report from EDC machine. Close the shift on the POS terminal.

Company industry:: Catering, Food Service, & Restaurant
Job role:: Customer Service and Call Center

In Room Dining Server

July 2013 - November 2015

The Regency Hotel Kuwait

Al Kuwait, Kuwait

July 2013 - November 2015

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

In Room Dining Server

April 2011 - March 2013

Ritz-Carlton Riyadh (Pre-Opening Team)

Riyadh, Saudi Arabia

April 2011 - March 2013

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

In Room Dining Server

November 2010 - February 2011

JW Marriott Tripoli (Pre-Opening Team)

Tripoli, Libya

November 2010 - February 2011

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Room Service Attendant

December 2007 - December 2009

Costa Atlantica (5 Star Luxury Cruise Ship)

Italy

December 2007 - December 2009

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Room Service Attendant

February 2007 - October 2007

Costa Atlantica (5 Star Luxury Cruise Ship)

Italy

February 2007 - October 2007

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Room Service Attendant

February 2006 - November 2006

Costa Victoria (5 Star Luxury Cruise Ship)

Italy

February 2006 - November 2006

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Room Service Attendant

February 2005 - September 2005

Costa Europa (5 Star Luxury Cruise Ship)

Italy

February 2005 - September 2005

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Room Service Attendantt

April 2004 - October 2004

Costa Tropicale (5 Star Luxury Cruise Ship)

Italy

April 2004 - October 2004

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

In-Room Dining Server

December 2002 - December 2003

Sofitel Philippine Plaza

Philippines

December 2002 - December 2003

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Room Attendant

April 2002 - September 2002

Sofitel Philippine Plaza

Philippines

April 2002 - September 2002

Stocks room attendant’s cart. Strips and remakes beds with fresh linen in every room including stayovers. Empties waste bins and ashtray, if used replace ashtray in all smoking rooms. Wipe all sills, doors, and walls when needed as well as light switches. Vacuums every room, spot clean if there’s a stain. Dusts all furniture and fixtures including headboard, lamps, and desk mirror. Report any maintenance issues including burned out light bulbs. Puts stationary in folder along with 2 pens and place it in desk drawer. Make sure both telephone books are stored underneath night stand as well as cable neatly tied up in desk drawer. Wipes mirrors and all vanity fixtures down in bathroom. Check heating and air condition thermostat. Make sure alarm clock is not set for alarm. Check under bed, drawers, and closet for left behind articles and or trash. Change mattress pads, blankets, or bedspreads when needed. Clean and sanitizes toilet and around toilet, behind toilet, sanitizes shower head and or tubs. Removes all mildew and soap scum. Wipes down shower curtain, replace when needed, clean sinks and fixtures. Remove all hair from bathroom floor using vacuum as well as cleans bathroom floor with cleaning agent and rag. Restocks all terry, soap, glasses, comment cards, and other room amenities.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Room Attendant

June 2001 - November 2001

Ascot Hotel

Philippines

June 2001 - November 2001

Stocks room attendant’s cart. Strips and remakes beds with fresh linen in every room including stayovers. Empties waste bins and ashtray, if used replace ashtray in all smoking rooms. Wipe all sills, doors, and walls when needed as well as light switches. Vacuums every room, spot clean if there’s a stain. Dusts all furniture and fixtures including headboard, lamps, and desk mirror. Report any maintenance issues including burned out light bulbs. Puts stationary in folder along with 2 pens and place it in desk drawer. Make sure both telephone books are stored underneath night stand as well as cable neatly tied up in desk drawer. Wipes mirrors and all vanity fixtures down in bathroom. Check heating and air condition thermostat. Make sure alarm clock is not set for alarm. Check under bed, drawers, and closet for left behind articles and or trash. Change mattress pads, blankets, or bedspreads when needed. Clean and sanitizes toilet and around toilet, behind toilet, sanitizes shower head and or tubs. Removes all mildew and soap scum. Wipes down shower curtain, replace when needed, clean sinks and fixtures. Remove all hair from bathroom floor using vacuum as well as cleans bathroom floor with cleaning agent and rag. Restocks all terry, soap, glasses, comment cards, and other room amenities.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Public Area Attendant

September 2000 - February 2001

Richmonde Hotel

Philippines

September 2000 - February 2001

Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Banquet Waiter

November 1999 - April 2000

Manila Midtown Hotel

Philippines

November 1999 - April 2000

Supports banquet services by arranging tables, chairs, table linens, chinaware, silverware, glassware, and centerpieces. Picking-up and delivering guests meals from the kitchen. Polish cutleries, water goblets, coffee cups etc. Deliver dirty table linens to the laundry. Responding to special requests providing beverage services.

Company industry:: Hospitality & Accomodation
Job role:: Customer Service and Call Center

Use Our Mobile App

Work experience

Sales & Receptionist

Receptionists Cashier

Waiter Coffeeshop

Room Service Captain

Room Service Captain

In-Room Dining Server (Local Hired)

Restaurant Server, Host (Local Hired)

In Room Dining Server

In Room Dining Server

In Room Dining Server

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendantt

In-Room Dining Server

Room Attendant

Room Attendant

Public Area Attendant

Banquet Waiter

Education

Lyceum Of The Philippines University

Skills

Languages

Training and Certifications

Training

Effective Meetings

Effective Teams

The Vital Few (Art of Engagement)

Basic Food Hygiene

Designated Trainer Program

Foodhandler Training Program

Service Recovery & Handling Guest Complaints

8 Keys to Sales Dining Success

Basic Housekeeping

Hobbies

Singing, Playing Badminton etc...

Lawrence D Clarin

Share My Profile

Work experience

Sales & Receptionist

Receptionists Cashier

Waiter Coffeeshop

Room Service Captain

Room Service Captain

In-Room Dining Server (Local Hired)

Restaurant Server, Host (Local Hired)

In Room Dining Server

In Room Dining Server

In Room Dining Server

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendantt

In-Room Dining Server

Room Attendant

Room Attendant

Public Area Attendant

Banquet Waiter

Education

Lyceum Of The Philippines University

Skills

Languages

Training and Certifications

Training

Effective Meetings

Effective Teams

The Vital Few (Art of Engagement)

Basic Food Hygiene

Designated Trainer Program

Foodhandler Training Program

Service Recovery & Handling Guest Complaints

8 Keys to Sales Dining Success

Basic Housekeeping

Hobbies

Singing, Playing Badminton etc...