Office Manager
Pricewaterhousecoopers
Total years of experience :19 years, 1 Months
• Lead Qatar & Kuwait Office Management team (as Line Manager, Career & Development Coach) - Qatar: 7 team members & Kuwait 4 team members
• Lead Qatar & Kuwait Executive Assistants team (as Career & Development Coach)
- Qatar 3 team members & Kuwait 2 team members
• Manage Qatar local office procurement, inclusive of contract negotiations, set up and renewals
• Manage Qatar & Kuwait office daily administrative operations and general office tasks
• Set up Office yearly budget and work on regional based office management projects.
• Assist the Qatar Office Events Coordinator with Office internal/external Events; staff & client events.
• Assist Qatar CSP with general administrative/secretarial requirements.
• Coordinate and manage Qatar Incident Management Team tasks; inclusive but not limited to: First Aid Responder, Fire wardens, etc.
• Facilities management & Real Estate management: handled & completed office refurbishment & new floor fit out in collaboration with the regional real estate team, local partner, and fit out company for Qatar PwC Office.
• Handle Regional OM & EA Regional Headcount reports in Liaison with the Regional Office Management & EA Business Unit Lead.
• Implement regional P&P & new initiatives in the offices.
Corporate team building events:
NEHME family day at Intercontinental Doha - 400 pax - 2015 - 400 pax
QDVC sports day event - 300 pax - 2015
Corporate Social events:
Main MC at Dolphin Energy staff suhur dinner 300 pax - 2012
Main MC at Dolphin Energy staff suhur dinner 300 pax - 2013
Main MC Rasgas family day event at the Golf club 200 pax - 2014
QDVC Suhur for staff and family 90 pax 2014
Main MC Qdvc family day at intercontinental doha 150 pax - 2014
Seminars & Workshops:
Hamad hospital 2 day diabetes workshop in collaboration with Ali Bin Ali 2014 - 20 - 30 pax
General Public Speaking Contests:
Contest Chair at the Annual IBQ Communicator Awards 200 pax - 2011
Toastmasters Related Events:
Master of Ceremony - Morning Segment - Toastmasters Annual Conference - Qatar 2012 - 300 pax
Master of Ceremony - Morning Segment - Toastmasters Annual Conference - Qatar 2014 - 300 pax
Conceptualization & creation a wedding guide book for Qatar.
Client database management.
Coordination and regular correspondence with all clients.
In charge of sales and marketing strategies.
Overseeing Website and guidebook design.
Secretarial work for the Chairman
Interdepartmental communication between Chairman Office and others
Travel Arrangements (Hotels, Visa, Airlines, Rental) for Chairman and family
Organizing Archive and Filing Rooms
- Importing of Product
i. In charge of Product order forecasts
ii. Order placement & Follow up with international suppliers
iii. Documentation and legalities for importing
- Exporting of Products
- inventory control
- Responsible for sales & Stock reports sent to international suppliers
- assisting Operation managers in the end of the month closings for relative shops
- In charge of Company Local Purchases.
- In charge of all purchasing for Company outlets.
- Preparation of Monthly sales & stock reports
- Quarterly and Annual forecasting
- Coordination with different Warehousing teams & company store keeper
- Corresponding with different Forwarding agencies for shipment clearances, documentation, and legalizations
- Assisting HR Manager in different HR procedures/requirements.
- Dealing with International Brands:
1. Haagen Dazs
2. Gloria Jeans Coffees
3. Illy Coffee
4. Pittas Cheese
5. San Pellegrino
6. Acqua Panna
7. Ronnefeldt Tea
8. Mighty leaf tea
9. De Cecco Pasta
10. Buitoni Pasta
11. Wega Machines
12. Mitaca coffee machines
13. Bunn-o-matic
14. Neslte Pure Life
15. Sperlari Chocolates & Candies
16. San Pellegrino sparkling fruit beverage
17. Espressamente Illy
Started as Telephone operation - opening team
1. Transfer of internal and external phone calls
2. Airline & Car rental & restaurant bookings
3. Assisted hotel guests in secretarial services
Promoted to Front Office Agent - 2006
1. Check in & Check out
2. Airline & Car rental & restaurant bookings
3. Cashiering & Money exchange
4. Guest Service Index - maintained high customer satisfaction levels and implemented techniques on helping improve customer service
5. Assisted FOM in employee schedule placement and training of new staff members
Promoted to Front Office supervisor 2007
