Layal Eid, Offshore Team Lead/Project Manager

Layal Eid

Offshore Team Lead/Project Manager

Cleartag

Location
Lebanon - Beirut
Education
Bachelor's degree, Computer Communication
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Offshore Team Lead/Project Manager at Cleartag
  • Lebanon - Beirut
  • My current job since March 2014

Major Responsibilities:

• Interact with product management, project management and development teams to develop a strong understanding of the project.
• Responsible for directing the activities of team members, assigning tasks, scheduling meetings and preparing progress reports.
• Manage and perform hands on project planning, auditing of system requirements, creation of documentation, tracking progress metrics and defects and mentoring the team.
• Own and communicate overall development progress and generate reports in a timely fashion.
• Own the validation and approval process for code packages deployed into the test environments.
• Responsible for liaising with the overall implementations and securing sign-offs in verifying that these implementations are not adversely affected by the changes.

Teacher (Part-timer) at Ajyal School
  • Lebanon
  • November 2013 to May 2014

Teaching physics sessions for General and Life Sciences classes.

Quality Assurance Leader at Cleartag
  • Lebanon - Beirut
  • August 2011 to March 2014

Major Responsibilities:

• Manage and perform hands on project planning, auditing of system requirements, creation of documentation, tracking progress metrics and defects and mentoring the team.
• Own and communicate overall test progress and generate reports to upper management in a timely fashion.
• Responsible for coordinating test data preparation and code movements into test environments.
• Perform extensive web testing
• Supervise and create comprehensive test plans for System, Enterprise and Regression testing, creation and maintenance of test cases and test data.
• Own the validation and approval process for code packages deployed into the test environments.
• Responsible for liaising with the overall implementations and securing sign-offs.
• Responsible for overall system testing involving design and creation of system test plans, test cases and ensuring that the system is bug free.
• Execute test cases and analyze test results.
• Participate in troubleshooting with different teams to drive towards root cause identification and resolution.
• Document, track and escalate issues as appropriate.

Quality Assurance Engineer on a financial application (Law Firm) at Clifton Myers Enterprises – CME Offshore
  • Lebanon - Beirut
  • February 2010 to August 2011

Starting from a general ramp up on the different application parts, I was able to acquire - three months later - the leadership of IDE used to design the processes of the application.

• Work across multiple countries and coordinating with different branches.
• Acquire experience in documenting the process of work.
• Presenting training to other colleagues.
• Leading small and moderate teams (ranging from 1 to 5).

Teacher at A+ Tutoring Center
  • Lebanon
  • March 2008 to June 2009

Teaching the below subjects:
• Intermediate and Secondary Classes (Mathematics &Physics)
• Classes for SAT Exams
• Classes for Microsoft Office

Education

Bachelor's degree, Computer Communication
  • at AUL University
  • January 2009

* 2007-2009 AUL University (Faculty of Engineering) - Hamra, Lebanon BS in Computer Communication (Honors) GPA: 3.70

High school or equivalent, General Sciences
  • at Bchamoun Official Secondary School
  • January 2006

* 1999-2006 Bchamoun Official Secondary School (BOSS) - Bchamoun, Lebanon BACC II - General Sciences (Degree: Good)

Specialties & Skills

Teaching
Detail Orientation
Offshore Operations
Quality Assurance
Team Leadership
DETAIL-ORIENTED
DOCUMENTING
Test Planning
Well Organized
Micro Focus Test Partner Automation Testing tool
Test Automation
Software and Web testing skills: (Regression, Manual, Functional, System, Usability, Compatibility
SQL Server 2008
Able to handle pressure
Defect Tracking
Report Writing
Motivated and committed
Able to manage and mentor employees
Microsoft Office and SharePoint
Persuasive, encouraging, and motivating
Punctual and capable of delivering on time plans
Silk Central Testing Manager tool
Testing Mobile, iPads and touch screens applications.
Strong verbal and written communication skills
Ability to effectively prioritize and execute tasks in a high-pressure environment.
StarTeam Source Control System
Bugzilla Bug Reporting Tool
Able to lead a team

Languages

Arabic
Expert
English
Expert