Licensing Specialist
Soft flow
Total years of experience :15 years, 11 Months
Licensing Specialist:
Responsible for:
a) Contributing to the overall account plan by developing appropriate licensing strategies to further grow revenue and annuity penetration,
b) Developing and selling licensing solutions by driving customer licensing proposals and
Negotiating with customers to maximize contract value and Customer Satisfaction, whilst simplifying the licensing experience for the customer and driving for “right licensing” solution.
c) Providing volume licensing expertise for EA, Select Plus, OV, and OLP.
d) Support the sales team to further grow revenue
e) Share with Sales team: brainstorming customer options and solutions, this results in increased customer satisfaction with the resulting deal.
f) Direct relationship with customers and Vendors
g) Develop a team of sales professionals and enhance their licensing, sales and relationship management skills
h) Participate in management meetings / conferences / licensing meetings and position the current status of the key volume licensing deals, key threats, risks and opportunities.
Jan2012-Present Soft Flow, IT Solution Provider
Beirut, Lebanon
Purchasing Officer
Responsible for:
• Purchasing Tasks:
a) Ensure competent quality execution of all regular purchasing duties and administrative works.
b) Maintain complete updated purchasing records/data and pricing in the system.
c) Prepare reports and summarize data including sales report and book value.
d) Schedule store visits and conduct competitor survey.
e) Execution and monitoring of all regular purchasing duties.
f) Coordinate with user departments and suppliers in the purchasing scope of work for projects assigned.
g) Assist in managing and following up overseas orders.
h) Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts.
i) Support relevant departments with quotations for the purpose of tenders.
j) Coordinate with suppliers to ensure on-time delivery.
k) Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.
l) Monitor and co-ordinate deliveries of items between suppliers to ensure that all items are delivered to site/store on time.
m) Source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers.
n) Negotiate for best purchasing package (in terms of quality, price, term, delivery and service) with suppliers and sub-contractors assigned.
o) Purchase and issue order in accordance to specification.
p) Plan and manage inventory levels of materials or products.
q) Source for new parts, suppliers or sub-contractors when the need arises.
r) Monitor and co-ordinate deliveries of items between suppliers (local and overseas).
• Marketing Tasks:
a) Manage event calendar, project timelines, and event budget.
b) Expertly drive pre-event weekly meetings, including ownership of event planning documentation.
c) Build and distribute regular pre-event status reports and post-event trip report.
d) Work closely with marketing, sales, product teams, PR, upper management, and field event lists to achieve business goals via event marketing.
e) Serve as event project manager, responsibilities includes : pre-event consultation and planning, venue selection, agenda development and event flow, event promotion and registration, printing and shipping, budget management, related travel arrangements, staffing, event follow-up and reporting, etc.; working with the event owner on speaker identification,
Account Manager:
Responsible for:
a) Operate as the lead point of contact for any and all matters specific to the customers
b) Build and maintain strong, long-lasting customer relationships
c) Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
d) Ensure the timely and successful delivery of our solutions according to customer needs and objectives
e) Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
f) Forecast and track key account metrics
g) Identify and grow opportunities within the market and collaborate with sales teams to ensure growth attainment
h) Assist with high severity requests or issue escalations as needed
i) Manage pipeline