reception
FAISAL POLYCLINIC
Total years of experience :13 years, 5 Months
• Comfort patients by anticipating patient’s anxieties, answering
patient’s questions.
• Ensure availability of treatment information by filing and retrieving
patient records.
• Booking patients in for appointments
• Enter patient’s details onto computer systems
• Administrative function (eg.meeting coordination, correspondence)
• Handling customer complaints
• Supervising sales representatives
• Managing customers accounts
• Resolve customer complaints by investigating problems, developing solutions, preparing reports
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedule.
• Preparing new sales representatives
• Determine customers needs by visit with sales representatives
• Observing sales encounters.
• Offering advice to customers
• Handling customer’s complaints
• Providing a friendly and helpful to customers
• Build a rapport with customers
• Making a report regarding the summary of sales