Layla Krouma, Senior Manager Admission, Enrollment and International Relations

Layla Krouma

Senior Manager Admission, Enrollment and International Relations

Abu Dhabi University

Location
United Arab Emirates
Education
Master's degree,
Experience
29 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :29 years, 1 Months

Senior Manager Admission, Enrollment and International Relations at Abu Dhabi University
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2013

Manager of 17 members of staff between 2 campuses in the following functional areas: student admission, student enrollment, customer services, student recruitment, international relations, finical aid & scholarship, call center…etc. Supervised the department budget, strategic planning and special projects.
( please see attached cv)

Supervisor, Student Support and Development Services at Higher Colleges of Technology
  • United Arab Emirates - Abu Dhabi
  • August 2009 to August 2013

Manager of 15 members of staff in the functional areas: student services, alumni Relation, registrar duties, graphic & publication and event management. Including career advising, counseling, special needs services, financial aid, sports and extra-curricular activities, student life, customer services, student recruitment, students council and college events. Supervised the department budget, strategic planning and special projects. ( see attached CV)

Business Management at Seminar and Workshop
  • United Arab Emirates - Abu Dhabi
  • January 1996 to December 2012

Seminar and Workshop conductor: 1996 to-date
Business Management Career Strategies Banner Implementation
Student Recruitment Strategies Career Advising Academic Advising

Courses taught and curriculum developed in subjects such as: Strategic Management/Marketing Organizational Leadership
Organizational Behavior Banner (SRS)
Project Management Career Planning & Development

Academic and Student Services Coordinator/ Registrar at Higher Colleges of Technology
  • United Arab Emirates - Abu Dhabi
  • August 2006 to July 2009

Directed 8 members of staff in the following functional areas: Enrolment management, Registrar and Student Services duties, Internship and Scholarship. Including career services, financial aid, community liaison and aboriginal student services. Supervised the cost recovery and sponsored programs, strategic planning and special projects. ( See attached CV)

Senior Academic and Student Services officer / Registrar at Higher Colleges of Tehcnology
  • United Arab Emirates - Abu Dhabi
  • August 2002 to July 2006

Directed 4 members of staff in the following functional areas: Enrolment management, Registrar and Student Services. Including Admission, financial aid, community liaison, aboriginal student services, recruitment, strategic planning and college events. ( See attached CV)

Academic and Student Services Officer at Higher Colleges of Technology
  • United Arab Emirates - Abu Dhabi
  • March 1995 to July 2002

• Initiate efficient Information retrieval and report preparation in all matters relating to student registration and records
• Responsible for admission and accurate registration of all students into programs both cost recovery and regular ones
• Plan and administer all matters related to students’ assessments, coordinate the administration of placement assessments, process results report and maintain test records
• Manage timetable changes and special requests for the same as approved by the supervisor of Academic Services or Head of Support Services.
• Build a team responsible for maintaining accurate student records; which includes all aspects of planning and organizing of students’ registration, issuing student timetable, entering grades, auditing transcripts to confirm eligibility for graduation and auditing student’s physical files.
• Liaise between College departments and the guardians of new applicants and existing students.
• Maintain the extra credentials file for Direct Entry students and liaise with Year 1 Department Chair.
• Run training sessions for Academic Services staff members.
• In charge of all aspects of the ADMC records function such as: registration details, grades, academic history and meeting HCT academic deadlines and requirements.
• Liaison with ACS for students’ graduation eligibility.
• Prepare statistical reports as well as generating reports by DSS (Data Student System) for the supervisor’s usage.
• Manage and plan student events such as: orientation, Graduation, Open house, Employment fair, Health and wellness.
• Promote an active student life on campus and work with the Student Council to develop clubs which foster personal development.
• Recruit and train leaders and student volunteers to assist with the organization of college events and activities.

Education

Master's degree,
  • at University of Wollongong
  • August 2007

Master of Quality Management (M.Q.M.) 2006-2007 University of Wollongong Dubai, UAE

Bachelor's degree, Business Administration
  • at Beirut Arabic University
  • October 2000

Bachelor of Commerce in Business Administration 1997-2000 Beirut Arabic University Beirut, Lebanon

Specialties & Skills

Recruitment Operations
LEADERSHIP SKILLS
MANAGERIAL
MARKETING
OPERATIONS
PROACTIVE
PROBLEM SOLVING
Policy 2FProcedure Development
Strategic Leadership
Higher Education Management
Higher Education Policy
ACADEMIC ADVISING
BUSINESS MANAGEMENT
POLICY DEVELOPMENT
RECRUITMENT

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

International computer Driving License (Certificate)
Date Attended:
April 2006
Valid Until:
May 2006
English Language Teaching for Adults (Certificate)
Date Attended:
December 2008
Valid Until:
April 2009
Registration in accordance with validation tables (Certificate)
Date Attended:
December 2004
Valid Until:
March 2005