Layla Manea, Customer Service Representative

Layla Manea

Customer Service Representative

Alrashid Group For Requiremen

Location
Saudi Arabia
Education
High school or equivalent, تصميم ازياء
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

Customer Service Representative at Alrashid Group For Requiremen
  • Saudi Arabia - Altaif
  • November 2017 to December 2018

, TAIF, MAKKAH
Evaluated customer information to explore issues,
develop potential solutions and maintain
high-quality service.
Educated customers how to use company systems,
complete forms and obtain desired services.
Create databases and spreadsheets to improve and
organize work accuracy.
Provided primary customer support to internal and
external customers in fast-paced environment.

Key Account Manager at Gulfy
  • Saudi Arabia - Altaif
  • January 2017 to January 2018

Gulfy, Taif / On Line Job, Makkah
Leveraged strategic planning to penetrate key
accounts.
Researched emerging industry trends, new
applications, concepts and procedures for clients to
update current training curriculum.

Education

High school or equivalent, تصميم ازياء
  • at TVTC
  • January 2014

courses: Master Microsoft Office Master Microsoft Excel 2013

High school or equivalent,
  • at TVTC
  • January 2010

Fashion Design

Specialties & Skills

Report Writing
Information Research
Drawing
Computer Skills
Fashion Design
COMMUNICATION SKILLS
COMPUTER SKILLS
CREATIVE
CUSTOMER RELATIONS
CUSTOMER SUPPORT
DATABASE ADMINISTRATION
DECISION MAKING
ENGLISH

Languages

English
Expert
Arabic
Native Speaker
Korean
Intermediate
Turkish
Intermediate

Training and Certifications

ادارة الضغوط (Training)
Training Institute:
دروب
برامج المايكروسوفت (Training)
Training Institute:
دروب
سكرتارية (Training)
Training Institute:
دروب
ادارة (Training)
Training Institute:
دروب

Hobbies

  • الرسم