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lea Mercado , Admin Assistant

lea Mercado

Admin Assistant·Malatacca Travel & Experiences FZE

United Arab Emirates

Bachelor's degree, Computer technology

Work experience

Total years of experience: 5 years, 5 months

Admin Assistant

September 2025 - Present

Malatacca Travel & Experiences FZE

Dubai, United Arab Emirates

September 2025 - Present

Handling office from day to day functions.
Checking and reassuring the designated team book the proper files.
Assistant for the CEO .
Handling contracts.
Data Entry.
First person contact for contracts for 1st and 2nd party suppliers.
Coordinate with the team and suppliers regarding booking .
Occasionally booking tickets and hotels for the clients.
Documentation, arranging files ( One Drive )
Company industry:
Tourism, Museum, & Cultural

Operations Coordinator

January 2024 - September 2025

VFS Global

Dubai, United Arab Emirates

January 2024 - September 2025

Front Desk Staff.
Reception Staff for Japan Visa Application Centre - VFS .
Collection of fees for clients.
Data entry, scanning and printing.
Company industry:
Tourism, Museum, & Cultural

CASHIER | RECEPTION

January 2021 - January 2025

Iran Zarmin Restaurant

Dubai, United Arab Emirates

January 2021 - January 2025

able.
+ Moritored guest satisfaction throughout their dining experience, addressing
any additonal requests
+ Responded to guest inquiries, providing detailed information on men tems,
Including potential allergens.
+ Generated and presented bil o customers, processing payments accurately
via cash, card, or mobile transactions.
+ Prepared and served a variety of beverages, including mocktalts, sodas, and
Specialy coffee drinks.
+ Inspected bar inventory regulary, ensuring al products were correcty labeled
with expiration dates.
+ Conducted routine inventory checks and contributed to efficent stock
management.
Company industry:
Catering, Food Service, & Restaurant

Education

Batangas State University

April 2008

April 2008

Bachelor's degree, Computer technology

Philippines

Skills

COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COVERED CALL
Intermediate
COVERED CALL
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORDER PROCESSING
Intermediate
ORDER PROCESSING
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
STOCK MANAGEMENT
Intermediate
STOCK MANAGEMENT
Intermediate