Administrative Coordinator
Dubai Airports Corporation
Total years of experience :14 years, 7 Months
• Provides comprehensive management of all administrative tasks within Dubai Airports- Facility Care Department. Ensuring that all deliverables are met within the agree timeline.
• Organize and manage staff 201 files.
• Organizing meetings and taking down minutes for Facility Care Department.
• Manage and Coordinate trainings for all Facility Care staff.
• Facilitate request of HR related documents such as NOC’s, salary certificate etc. for all staff members
• Assist in solving Dubai Airports system related issues for all Facility Care staff. Act as system administrator for Facility Care Department.
• Liaise with HR Department in terms of visa renewal for all staff members.
• Ensure that all Airport Security Pass for all staff are renewed on timely basis.
• Organize store requisitions and raise requisitions for Facility Care Department in line with the budget to ensure that cleaning materials/tools, stationery and refreshments are procured on timely basis.
• Coordinate with client’s HR Department which Psychometric assessment to be used for specific job roles for Recruitment and Selection purposes.
• Review job descriptions and accordingly develop a Job Performance Model to be used in generating the Psychometric assessment reports.
• Administer online and paper- based Psychometric assessments for different organizations.
• Efficiently monitor all completed assessments for report submission to client’s HR Department.
• Regularly confer with clients to provide information about the products and services to maintain customer satisfaction.
• Handles effective and timely resolution of customer complaints.
• Ensuring the customer service policies and standards are followed by all team members.
• Provide a monthly report to the Management on client interactions and transactions as well as action taken.
• Regular follow up with existing clients to encourage additional utilization of products and services.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking
messages and scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort
them to specific destinations.
• Collect, sort, distribute and prepare mail, messages and courier deliveries.
• Prepare letters, memo and presentations on behalf of the Management team.
• Take down minutes of the meeting.
• Coordinate and arrange travel including preparing detailed travel itineraries, flight, hotel, and ground
transportation for all team members.
• Organizing and maintaining complex dairy of the CEO and General Manager.
• Ensures proper documentation and personnel record keeping for all staff.
Recruitment
• Provide support in inviting external application by coordinating with the recruitment team and
advertisement agencies in publishing job ads, to receive applications and short list CV’s for recruitment
screening
• Conduct preliminary interviews on Short listed CV’s as per the defined Recruitment policy (phone
interview, face to face interview) to verify applications and documents submitted by Candidates are
authentic and does meets the recruitment requirements. Forward the eligible Candidate(s) CV’s to
Recruitment Supervisor
• Coordinating with the Candidates in scheduling meetings for tests, interviews, related communications
and correspondences
• Assist in hiring processes in report generation and related documents, references and paperwork;
Maintain applicant tracking system and paper files of applications and resume received
• Maintain records and prepare for recruiting trips to include scheduling recruitment dates; coordinate
with those Departments to ensure smooth Travel process are arranged for recruiting outside Cebu City.
Keep records for all Overseas Recruitment partners
• Conduct background investigation for qualified Candidates
Compensation and Benefits
• Handle medical insurance related issues and act as point of contact between staff and the Insurance
Administrator (MEDICARD).
• Helps in the processing of government mandated and company-initiated benefits
• HRIS database creation and maintenance. Ensures that all relevant personnel data and documents of
employees are filed in the 201 files.
• Issues employment certification
• Maintain the HR Helpdesk system
