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Leben Madriaga, TECHNICAL SUPPORT OFFICER

Leben Madriaga

TECHNICAL SUPPORT OFFICER

PUREGOLD PRICE CLUB INC.

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat, Information and Technology
Expérience
3 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 7 Mois

TECHNICAL SUPPORT OFFICER à PUREGOLD PRICE CLUB INC.
  • Philippines
  • juin 2013 à février 2015

 Process Opening and Closing of POS Server/Terminals.
 Hardware and Software installation and maintenance.
 Trouble shooting and maintenance off all workstations computers.
 Proficiency in Microsoft Office.
 IBM POS (Point of Sales) Installation, Peripherals, issues and concern.
 Bizerba Weighing Scale.
 Update all software especially antivirus.
 LAN/MAN/WAN, WIFI, Access Point.
 Computer networking.
 Windows Server Administration.
 ERP and CRM Systems.
 Printers and Scanners.

Customer Relations Officer à Miguelito's International Corporation
  • Philippines
  • octobre 2012 à mars 2013

To assist the customers on their orders thru emails and phone calls, find information, get advice, feedback, and return items issues or complaints.

Technical Support à Conversia Inc.
  • Philippines
  • janvier 2012 à octobre 2012

 Computers Parts.
 Servers System.
 CCTV System.
 Printer and Scanner.
 Biometric System.

IT Staff à DEPARTMENT OF EDUCATION DIVISION OFFICE
  • Philippines
  • avril 2011 à octobre 2011

To ensure that all computers are working properly and to assist them in their computer related problems.

Éducation

Baccalauréat, Information and Technology
  • à AMA COMPUTER COLLEGE
  • avril 2012

AWARDS. AMA COMPUTER UNIVERSITY Commendation for Good Character. AMA COMPUTER UNIVERSITY Commendation for Service.

Specialties & Skills

Microsoft Office
+Endorse 0
Photo Editing
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Linux Server
+Endorse 0
Computer network
+Endorse 0
Computer Hardware Troubleshooting
+Endorse 0
ANTI VIRUS
+Endorse 0
Software Updates
+Endorse 0
COMPUTER HARDWARE SERVICING
+Endorse 0
COMPUTER NETWORKING
+Endorse 0
CRM System
+Endorse 0
CUSTOMER SERVICE
+Endorse 0
EMAIL (Webmail, Outlook and Mozilla Thunderbird)
+Endorse 0
ERP System
+Endorse 0
TpLinux System
+Endorse 0

Langues

Filipino
Expert
Anglais
Moyen
Espagnol
Débutant

Formation et Diplômes

TESDA COMPUTER HARDWARE SERVICING NC II TRAINNING (Formation)
Institut de formation:
AMA COMPUTER COLLEGE
Date de la formation:
January 2011
3rd Philippine Society of Information and Technology Students Regional ICT Convention (Formation)
Institut de formation:
Commission of Higher Education
Date de la formation:
January 2012
JAVA Tools and Technology (Formation)
Institut de formation:
Accenture Delivery Center in the Philippines
Date de la formation:
January 2010
TESDA NATIONAL CERTIFICATE II COMPUTER HARDWARE SERVICING (Certificat)
Date de la formation:
April 2011
Valide jusqu'à:
April 2016

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