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Leem Sayyed, Client Advisor & Business Management

Leem Sayyed

Client Advisor & Business Management·RBC

Qatar

Bachelor's degree, Computer Information Systems

Work experience

Total years of experience: 8 years, 9 months

Client Advisor & Business Management

April 2017 - February 2019

RBC

Ontario, Canada

April 2017 - February 2019

Managed client relationships, addressing everyday banking and credit needs, and providing exceptional service.
Collaborated with partners to enhance client experiences and identify potential sales and referral opportunities.
Supported digital and mobile banking initiatives, improving client engagement and service quality.
Ensured compliance with internal policies and regulations, maintaining high standards of client satisfaction.
Company industry:
Banking
Job role:
Banking

Corporate relationship manager

January 2010 - July 2014

Al-Mulla International Financing & Investment Co.

Al Kuwait, Kuwait

January 2010 - July 2014

Conducted credit assessments for small to medium businesses, managing a portfolio of lending contracts.
Reviewed and processed credit transactions, including new funding, renewals, and risk rating changes.
Performed periodic credit reviews and monitored portfolio performance to ensure compliance with policies and regulations.
Provided tailored financial solutions to clients based on their goals and business needs.
Company industry:
Financial Services
Job role:
Banking

Credit Relationship advisor

May 2006 - July 2008

Jordan Investment & Finance Bank

Amman, Jordan

May 2006 - July 2008

Assessed loan applications and managed client portfolios, ensuring alignment with credit policies and risk management strategies.
Supported clients with loan processing and provided ongoing portfolio management and financial advice.
Collaborated with internal teams to ensure seamless service delivery and client satisfaction.
Company industry:
Banking
Job role:
Banking

Education

The University Of Jordan

January 2006

January 2006

Bachelor's degree, Computer Information Systems

Jordan

Skills

Anti Money Laundering
Expert
Anti Money Laundering
Expert
Bank Relations
Expert
Bank Relations
Expert
Branch Banking
Expert
Branch Banking
Expert
Customer Care
Expert
Customer Care
Expert
Customer Service Management
Expert
Customer Service Management
Expert
BANKING
Expert
BANKING
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
Process Improvement
Expert
Process Improvement
Expert
SALES
Expert
SALES
Expert
Client Development
Expert
Client Development
Expert
Regulatory Compliance
Expert
Regulatory Compliance
Expert
Client Management
Expert
Client Management
Expert
Credit Assessment
Intermediate
Credit Assessment
Intermediate
Anti Money Laundering
Expert
Anti Money Laundering
Expert
Bank Relations
Expert
Bank Relations
Expert
Branch Banking
Expert
Branch Banking
Expert
Customer Care
Expert
Customer Care
Expert
Customer Service Management
Expert
Customer Service Management
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Investment Funds in Canada
Nov 2019

Hobbies and interests

Swimming, Cycling, Voulunteer in the community