leila al otaibi

Coordinate work permitissuance toensure compliance and efficiency.
- Handle customerinquiries and resolve complaints promptly (CRM).
- Organize and manage events and marketing campaigns.
- Create and manage social media content.
- Coordinate withpotential investors forleasing opportunities.
- Preparing monthly reports on the status of the units and the condition of both expired and renewed contracts
- Analyzing performance by tracking KPIs and reviewing customer interaction outcomes to enhance strategies.

ٌثsponding to tenant inquiries, resolving issues, and tracking requests through the system, in addition to conducting tenant and
visitor satisfaction surveys.
- Coordinating with other departments such as maintenance, services, and insurance, and issuing work permits to ensure a positive
tenant experience.
- Preparing periodic reports on unit performance and tenant satisfaction levels.
- Monitoring contracts, processing renewals, ensuring tenant compliance with terms, and preparing contract status reports.
- Documenting contracts and correspondence, preparing official letters for tenants, and maintaining organized contract records.
- Ensuring confidentiality and secure handling of tenant information.
- Managing marketing campaigns, including designing and executing marketing initiatives and creating social media content.
- Analyzing performance by tracking KPIs and reviewing customer interaction outcomes to enhance strategies.
- Attend events, exhibitions, and open houses

MAnageadministrative tasks, correspondence, and document preparation.
- Coordinateschedules, meetings, agendas, minutes, and follow-ups.
- Maintain organized records and databases.
- Handle communication: emails, calls, internalrequests.
- Supportlogistics:roombookings, travelarrangements, events.
- Prepare reports, presentations, andofficial documents.
- Assist withprocurement, invoicing, and data entry.
- Ensure confidentialityof sensitive information