Administrator | Customer Service l Personal Assistant to Sales Director
Prestige Real Estate
Total years of experience :11 years, 5 Months
• Answered telephone calls in a professional manner, transferred the calls to other concerned person or take down notes if callers will leave a message.
• Preparing forms / contracts such as Tenancy contracts, MOU, Form I and all other forms related to Real Estate.
• Maintain and follow leads, monitor the latest transaction.
• Monitor and follow up pending job in regards of closing the deals.
• Create listings in CRM, uploading photos and documents.
• Organizing files alongside customer service duties to meet the needs of clients and visitors.
• Collecting rent or sales payments, issuing invoices and acknowledgement receipt.
• Assist the sales team agents perform efficiency.
• Sending reports such as revenue, daily transactions, agents performance and pending deals.
• Keep and monitored data base.
• Taking minutes of meeting
• Responding to emails.
• Running errands.
• Preparing documents and note taking.
*Screening of incoming calls and diverting them to the
concerned person or department.
*Supporting other team with various administrative tasks.
*Prepared forms and other documents related to sales,
renewal leases, agency agreement etc.
*Maintained property listings / CRM.
*Managed invoicing and outgoing payments.
*Monitoring office expenditures and office supplies.
*Handles all company staff documents, records and
accounts.
*Kept records & filing of company's income and
expenses overview.
*Monitoring spreadsheets.
*Update property ads in real estate portals.
Greet and assist visitors when they arrive at the office
Maintain files, records and accounts.
Support other team with various administrative tasks
(redirecting calls, disseminating correspondence,
scheduling meetings etc.)
Support other team with various administrative tasks
(redirecting calls, disseminating correspondence,
scheduling meetings etc.)
Monitor company income.
Monitor office expenditures and handle all contracts (rent,
service etc.)
Monitor office supplies, inventory and place orders.
Screen calls arrange appointments.
Answered calls professionally and responded to clients
inquiries.
Handled and resolved clients’ queries.
Managing documentation and broker's data.
Managing property listings.
Coordinating with brokers to update the reports.
Developed and sustained relationships with potential and
existing clients by coordinating professional meetings,
attending promotional events and providing effective
administrative support.
Responsible for timely, accurate quotation invoices to
customers, processing inquires through personal visits,
email, phone and email.
Monitor and stocks inventory
Greet customers entering establishment, maintain clean
and orderly check out areas.
Establish or identify prices of goods, services or admission,
tabulate bills using calculators, cash register or optical
price scanner. Calculate total payments received during a
time period and reconcile this with total sales.
Received payments by cash, cheque's or automatic debit.