Leomar Montesa

-Oversee all IT-related concerns and technical issues within the organization
-Monitor and maintain company servers, including file servers, ERP systems, and backup servers
-Manage network infrastructure, including firewalls, switches, telephone systems, and related components
-Administer company domains and web hosting services
Track and manage IT assets such as laptops, desktops, printers, and other equipment
-Set up and configure email accounts for new employees
-Diagnose and resolve hardware and network-related issues
-Handle procurement of IT equipment and supplies for staff and ongoing projects

Manage and maintain Windows Server infrastructure, including Active Directory, File Servers,
ERP Servers, Biometric Servers, and business-critical applications.
Administer and monitor UrBackup systems, ensuring reliable backups, data recovery, and
disaster recovery readiness.
Configure and maintain MikroTik and pfSense firewalls, VPN connectivity, network switches,
wireless infrastructure, and IT security solutions.
Manage Microsoft 365 services, including user accounts, email administration, licensing,
security policies, and access permissions.
Administer Grandstream PBX systems, including extension management, call routing,
troubleshooting, and telephony support.
Maintain CCTV surveillance, biometric attendance, and access control systems to support
organizational security and operations.
Manage VPS servers, web hosting, domains, DNS records, SSL certificates, and CMS-based
corporate websites.
Troubleshoot and resolve hardware, software, server, network, email, and end-user technical
issues to ensure business continuity.
Procure, deploy, and maintain laptops, desktops, printers, software licenses, and other IT
assets while managing subscription and renewal contracts.
Develop, test, and deploy web applications using ChatGPT, Codex, Replit, Git, and GitHub,
including version control and deployment management.
Coordinate IT projects, vendor support, infrastructure upgrades, system implementations,
documentation, and technology initiatives.

Oversaw installation, configuration, and maintenance of hardware, software, and network
systems.
Monitored system performance, troubleshot issues, and supported IT projects and
upgrades.
Managed network infrastructure (routers, switches, firewalls) and IT equipment
procurement for new locations.
Conducted staff training and served as primary contact for IT support and inquiries.
Maintained backup procedures and disaster recovery plans.
Provided IT support to Finance during stocktakes and month-end processes.

• Diagnose and troubleshoot hardware and software problems.
• Provide solutions for issues related to operating systems, applications, and network connectivity.
• Install, configure, and update software and hardware components.
• Create, modify, and deactivate user accounts and permissions.
• Perform routine maintenance tasks, such as system backups and updates.
• Manage staff timekeeping and leave requests.
• Monitor and manage regional budget, including processing invoices and expense reports.
• Organize and coordinate regional meetings, events, and training sessions.
• Supporting Finance for Stock Take and month end Activities

Diagnosed and resolved hardware, software, and network issues.
Installed, configured, and updated IT systems and components.
Managed user accounts, permissions, and system maintenance.
Oversaw regional budget, staff timekeeping, and administrative tasks.
Organized meetings, training sessions, and supported Finance during stocktakes and
month-end activities.

• Supervise and lead warehouse staff, including training, and scheduling.
• Oversee inventory management, including receiving, storing, and shipping goods.
• Document and address any issues or incidents that occur within the warehouse.

Supervise and manage warehouse personnel, including training and scheduling activities;
oversee inventory operations such as receiving, storing, and shipping goods and
document and resolve any issues or incidents that arise within the warehouse.

• Handle administrative tasks such as filing, data entry, and maintaining records.
• Prepare and process store reports, including sales, inventory, and
staff performance.
• Coordinate with suppliers for stock orders and manage inventory documentation.
• Process transactions accurately and manage store receipts and expenses.
• Assist with visual merchandising and ensuring the store is well presented.

Perform administrative duties including filing, data entry, and record maintenance; prepare
and manage store reports covering sales, inventory, and staff performance; coordinate
stock orders with suppliers and maintain inventory records; accurately process
transactions and manage receipts and expenses; and support visual merchandising to
ensure the store is well-organized and visually appealing

• Drive sales by implementing effective strategies and promotions.
• Ensure high levels of customer service by training staff and modeling best practices.
• Address staff issues and resolve conflicts to maintain a positive work environment.
• Ensure that store procedures are followed and that the store environment is clean, safe, and well-organized.
• Oversee visual merchandising and ensure that products are displayed attractively.
• Handle cash management, including balancing registers and reconciling daily sales.
• Plan and execute in-store promotions, sales events, and marketing campaigns.
• Manage administrative duties such as ordering supplies and maintaining store equipment.

Boost sales through the implementation of effective strategies and promotional activities;
maintain exceptional customer service standards by training staff and leading by
example; resolve staff concerns to foster a positive workplace; ensure adherence to store
procedures and maintain a clean, safe, and organized environment; oversee visual
merchandising to ensure appealing product displays; manage cash handling tasks
including register balancing and daily sales reconciliation; plan and execute in-store
promotions, events, and marketing initiatives; and handle administrative responsibilities
such as ordering supplies and maintaining store equipment.

Oversee daily store operations, drive sales performance, ensure exceptional customer
service, manage inventory and visual merchandising, handle cash and administrative
tasks, and support staff development through training and supervision.

• Oversee daily activities and tasks of store employees, ensuring they follow store policies and procedures.
• Ensure high levels of customer service by setting an example and providing support to staff.
• Handle customer complaints and issues promptly and professionally.
• Monitor and drive store sales performance, including setting daily, weekly, and monthly sales goals.
• Assist in managing inventory levels, including stock replenishment, organization, and stocktaking.
• Implement and maintain visual merchandising standards to enhance the shopping experience.
• Assist with daily operational tasks, including opening and closing procedures,
cash management, and store maintenance.
• Support ongoing training and development for store staff, including providing feedback and coaching.