Muhammad Alexander

Im experienced in handling end-to-end digital marketing strategies like SEO, SEM,
ads, email marketing, social media, and content marketing
Skilled in creating Umrah & religious marketing campaigns with a storytelling
approach and inspirational content.
Experienced in paid advertising management (GoogleAds, Meta Ads, TikTokAds) to
generate quality leads.
Mastering content planning & digital branding specificallyforthe (Umrah travel
industry) with a professional & Islamic tone.
Proficient in data analysis & marketing funnel optimization to increase congregation
registration conversions.
Have leadership to manage a digital marketing team, from content creators,
designers, to performance marketers.
Successfully increased the number of Umrah registration leads by up to 300% through
an integrated digital marketing strategy.
Manage digital advertising campaigns that generate up to 40% more efficient cost
per-lead.
Building Umrah travel brand awareness through consistent educational & inspirational
content on social media.
Developing a CRM & email marketing system for congregation follow-up, increasing
conversions to official registrations.
Successfully managed a digital marketing team to be ableto run large campaigns
(Ramadan & Hajj season) with optimal results.

Getting the hang ofdigital marketing strategies and managing social media
(Instagram, TikTok, Facebook).
Experienced in producing engaging content (photos, videos, copywriting, reels,
TikTok) tailored for the contractor and interior design industry.
Capable of handling content planning, editorial schedules, and trackable marketing
campaigns.
Getting the hang ofdesign and analytics tools like Canva, CapCut, basic Photoshop,
Meta Business Suite, and Google Analytics.
Get a grasp on branding and positioning, especiallyfor contractor and interior
services, to draw in more potential clients.
Experienced in managing engagement, fostering connections with audiences, and
upholding the companys reputation on social media.
We successfully boosted brand awareness for a contractor and interior company by
using educational and inspirational content strategies.
Building social media from scratch to attract thousands oforganic followers who are
highly engaged.
Boosting leads and inquiries for interior and renovation projects with focused digital
promotions.
Create content for a contractor and interior design project portfolio that builds trust
with potential clients.

Hospitality and customer service that meet the standards of apartments and luxury hotels.
Strong communication and interpersonal skills, capable offostering trust and positive
relationships with residents.
Quickly and elegantly managing problem-solving and emergency situations without
sacrificing occupant comfort.
Can work with internal teams like housekeeping, security, and technicians to make sure
residents are comfortable.
I successfully pulled together an exclusive dinner for VIP guests, handling everything from
reservations to making sure the guest experience was perfect.
Known for delivering personalized service that goes above and beyond typical receptionist
duties, ensuring residents feel appreciated and looked after.
Keeping a 100% resident satisfaction rate, with a lot of praise for our friendly and proactive
service.
Effectively manage emergency situations, both technical and service-related, by providing
quick solutions while ensuring occupant comfort.

Proficient in managing auction data, encompassing participant registration,
product/item listings, and transaction documentation.
Mastering marketing administration encompasses data input, the compilation of
sales and auction reports, and the archiving of documents.
Capable of communicating effectivelywith consignors, buyers, and internal teams
to facilitate a seamless auction process.
Proficient in digital and social media marketing strategies to enhance auction item
visibility and engage new bidders.
Meticulous, comprehensive, and organized in generating auction results reports
and conducting marketing data analysis to bolster company strategy.
Capable of multitasking with a focus on targets, efficiency, and precision.
Successfully compiled a comprehensive database of auction participants and
consignors, enhancing the promotion and follow-up processes.
Facilitating the growth of auction participants through digital marketing initiatives
and social media content management.
Contribute to the preparation of auction results analysis reports to enable
management to formulate the subsequent sales strategy.

The campaign event conducted during the month of Ramadan was successfully completed,
resulting in the sale of10 units Vichle of Ertiga, XL-7, and Carry pickup vehicles.
Achieve customer satisfaction effectively.
Assuming a leadership role in one ofthe events in Serang City and overseeing a team often
individuals.
Cultivate extensive and positive relationships with consumers, both prior to and following
sales.
Conduct quality control (QC) prior to the units deliveryto the consumer to prevent
dissatisfaction.
Manage permits (SKPD), regional tax certificates, and cultivate relationships with the
REGIONAL DISHUB.
Develop a monthly marketing strategy and design advertising campaigns.