Lezette Kasilag, English Instructor

Lezette Kasilag

English Instructor

51 Talk English Limited

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor of Science in Computer Science
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

English Instructor at 51 Talk English Limited
  • Philippines
  • February 2020 to February 2024

Efficiently conduct lessons and activities based on ESL methodologies while allowing and engaging students to speak English and ensuring that students are using the language correctly and effectively. Ensure that students will have a professional and pleasant learning environment while promoting excellent classroom management. Ensure that students understand the lesson by asking comprehension check questions and follow-up questions.

english as a second language teacher at Fruitful English LTD
  • Philippines - Manila
  • June 2022 to August 2023

Allow students to learn English wherever they go and help them use English with confidence in their daily lives.
Effectively contribute to improving the quality of social communication by providing an equal opportunity for anyone who wants to learn the English language regardless of where they were born or where they live.

operations business development manager at OKE IT Solutions
  • Philippines - Batangas
  • August 2016 to January 2020

Effectively managed a team of IT professionals. Oversaw the day-to-day operations, including meeting with team leaders, and prospective clients and promoting executive leadership, and company training. Developed intensive, ambitious business strategies, short-term goals, and long-term objectives. Spearheaded overhaul of various underperforming departments to reduce stagnation and increase growth and productivity. Fostered change in company culture to be more open, transparent, and accountable. Pushed continuous growth among the management team and general staff.

financial administrative coordinator at Manulife Philippines
  • Philippines - Lipa City
  • February 2019 to January 2020

Assist clients with their short-term or long-term financial goals by offering financial advice. Timely respond to inquiries about financial planning and explain the different products of the company according to client's needs and preferences. Promotes satisfaction to all customers by providing quality service.

Admin Receptionist and Secretary at Cando Real Estate Broker LLC
  • United Arab Emirates - Dubai
  • February 2013 to May 2016

Implemented company guidelines and procedures and ensure that the same is appropriately followed.
Effectively identified clients, provided them with the service details, and forwarded them to the sales department.
As the first point of contact in the company, I must ensure that I am updated with the current market trend, thus, strong market research and analysis is a must.
As a receptionist, I warmly welcomed our clients, guests, and investors as they entered the office. I handled phone calls, emails, inquiries, and other concerns.
Arranged meetings, agendas, venues, and attendees.
Provided administration support.
Managed executive calendar, and emails, and supported him with his day-to-day transactions.
I handled the company database (MyCRM, VoxPopuli) and property portals (Dubizzle, Gooya, Ertebat, Propertyfinder, IG, Facebook, LinkedIn, and Instagram) and met with the customers (landlord and tenant) to resolve their issues. Prepares Real Estate documents (MOU, Oqood, tenancy contract, agent forms, EJARI, and DEWA application).

customer service representative at Philcopy Corporation
  • Philippines - Batangas
  • March 2012 to February 2013

Handled customer concerns, managed warehousing and inventory, issued job orders, provided troubleshooting support, managed bookkeeping and CRM, prepared monthly reports, and performed assigned tasks.

Field Auditor at Star Tollway Corporation
  • Philippines - Lipa City
  • September 2011 to February 2012

Ensured accurate toll collections, safeguarded company resources, provided support to collection managers, evaluated compliance with policies, and audited/tallied toll collections to maintain accountability.
Prepared audit reports.

secretary to general manager at MERCAN Sales Inc.,
  • Philippines - Batangas
  • January 2011 to August 2011

Support the general manager with administrative tasks, attend meetings, manage communications with suppliers, assist in promotional event planning, manage calendars, screen emails, handle phone calls professionally, organize meetings and travel, and manage various company records and documents.
Manage calendars and take minutes of the meeting.

Education

Bachelor's degree, Bachelor of Science in Computer Science
  • at BATANGAS STATE UNIVERSITY
  • April 2011

Specialties & Skills

Receptionist
Executive Secretary
Company Secretarial
Customer Service Management
Editing
Teamwork
Computer Troubleshooting
Warehousing
Forecasting
Operation
Accounting
Purchasing
CEO assistant
Multi-tasking
Digital Marketing
AI testing
communications
Customer support
Marketing
Copy writing
Admin support
English teaching
Public Relations
Customer Service
Problem Solving
Time Management
Office Administration
Office Work
Outlook
Microsoft PowerPoint
Microsoft Excel
Social Media Marketing
Office Management
Data Entry
Team Leadership
Administration
Materials
Management
Microsoft Office
Project Management
Procurement
Administrative
Receptionist
Front Office

Languages

Tagalog
Native Speaker
English
Expert

Training and Certifications

Teaching of English as a Second Language (Certificate)
Date Attended:
February 2020

Hobbies

  • Reading books, watching a tutorial videos
    Selected as the best thesis awardee in the university. Best employee of the year.