lhycel oliver

sales associate at Armada Group

• United Arab Emirates - Dubai
• My current job since June 2018

 Delivering exceptional customer service to all customers
 Great and welcome customers in professional and friendly manner with genuine smile
 Approach customer proactively in a professional manner
 Demonstrate positive attitude and body language with customers and store colleagues
 Asking probing questions to identify customer needs and wants
 Listen and understand customer requirements to provide items styles, sizes and colors
 Offering and recommending the complete outfit with accessories to customers
 Using different selling techniques such as (up selling, link selling, cross selling, suggestive selling)
 Achieve selling targets
 Working on achieving store/individual daily, weekly and monthly sales target UPT/ATV
 Demonstrating product knowledge, fashion and brand awareness to all customers