RIJITH KURUP

Contacting current and potential clients to inform them regarding the product
and service.
Answering all queries and questions regarding the company and product.
Understanding customers’ requirements by asking questions and closing the
deal.
Keeping the customer database maintained and updated.
Taking and processing orders accurately.
Preserve the company’s reputation by handling grievances.
Facilitating companies’ sales by going the extra mile and meeting a sales
quota.
Keeping a record of all the sales calls and notes of useful information.

• Responsible for the overall Marketing plans for the Business.
• Manage company's incoming calls, emails and inquiries. Also make outbound calls to boost sales.
• Determine daily coupons.
• Formulate Pricing Policies & Ensure pricing is correct.
• Identify current and future trends that appeal to consumers.
• Approve contracts with vendors.
• Maintain inventory and ensure items are in stock.
• Keep up with fluctuating supply and demand matrix.
• Monitor local competitors.
• Handle customer questions, complaints, issues and provide reasonable solutions thereby satisfying the customer

Manage retail staff, including cashiers and people working on the floor.
• Meet financial objectives by preparing an annual budget, schedule expenditures, analyzing variances and initiate corrective
actions.
• Formulate pricing policies and ensure pricing is correct. Determine daily coupons.
• Attend tradeshows to identify new products and services.
• Evaluate on-the-job performance of the team.
• Identify current and future trends that appeal to consumers.
• Work on store displays and ensure merchandise is clean and ready to be displayed.
• Approve contracts with vendors.
• Maintain inventory and ensure items are in stock to keep up with fluctuating supply and demand.
• Analyze operating and financial statements for better ROI.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Timely maintain and record sales figures, for data analysis and forward planning.
• Ensure standards for quality, customer service and health and safety are met.
• Ensure hours of operation are in compliance with local laws.
• Maintain store's cleanliness and health and safety measures.
• Organize and distribute staff schedules.
• Help retail sales staff achieve sales targets.
• Manage different departments within the store.
• Handle customer questions, complaints, issues and provide reasonable solutions thereby satisfying the customer.
Upper Crest, Manama

Managing and supervising entire restaurant operation in both branches.
• Looking out daily purchases according to the stock available in the restaurant.
• Deals with the various suppliers for day-to-day supplies.
• Handling entire catering orders, making Quotation & Invoices of catering orders.
• Deals with the corporate clients for their catering needs.
• Introducing several training and motivational programs regarding the customer service and hygiene to boost morale of
employees and motivate greater effort.
• Organizing monthly meetings for appreciate and give feedback to employees about their work.
• Do follow-up of the payments with corporate clients for their catering orders.
• Directly reports to Owners and partners about the business requirements and needs

Worked as a Bar-Tender in the Outlet A-BAR.
Handled the Inventory of the Bar, in the month end. Also maintain the proper, Par
stock. 
Attended wine training programme.
Attended Bob-Brown Service Sequence and Sales Technique Training
Programme conducted by Bob Brown.
Attended vodka training programme.
Used to report directly to the Bar Manager about the stock, Avaible in the Bar.
Responsible to put the requisition of the liquor.
Also attended the Food&Beverage training programme conducted by the
Director of Food&Beverage.
Handled the Service Bar in proper manner in all Shifts.

Worked has a data entry operator in the S.Q.L system also managing the proper data to be entered in the Navision software.
• Collect the proper documents to enter the proper data in the Navision software.
• Conducted the meeting with the other staff to plan out how to work properly in this system.
• Also conducted the training program so that other staff can get the proper knowledge about the Navision system

Worked in main Kitchen, preparing the soup, sauce & mise-en-place.
• Used to report directly to the chef about the stock.
• Also handled the staff kitchen, prepared the proper quantity of food for the entire staff.
• Also played the role of order announcing on busy time.
• Responsible to handle the entire pantry operation.
• Also handled the cold kitchen, prepared various varieties of salads to be present in the Buffet.