Facility Officer
Khidmah
Total years of experience :13 years, 9 Months
• Providing general administration deem required by services division.
• Raising purchase request through SAP.
• Updating operational manuals and spreadsheets accurately.
• Daily manpower attendance checking
• Sending the documents of on boarding and off boarding staff.
• Making sure that the team has enough PPEs and proper uniform, IDs, safety shoes are requested on time.
• Preparing of monthly billing sheets and making sure to follow up.
• Arranging meetings, seminars and trainings for the technicians.
• Coordinating with the vendors for the delivery of materials.
• Ensures inventory are updated and tallied in the system and as per the physical count.
• Obtaining quotations and prepares technical evaluation to be send to the client for approval.
• Organize and administer the services division units diary/ calendar.
• Coordinating with the logistics for transportation schedule of the team.
• Raising IT incident reports or request through sysaid.
• Ensures cleaning and MEP consumables are always on stock.
• Daily monitoring of open service report/ open complaint.
• Assisting for releasing and closing of work permit.
• Coordination with the service providers for their PPM and reports.
• Perform other related duties to support the Manager and team.
• Preparing submittals and logsheets (materials, documents, shop drawings, subcontractor and consultant) for client’s approval.
• Obtaining start to work permit and gate passes for the projects team.
• Monitors progress of the project in collaboration with the Project Manager and Project Engineer. (progress of work, manpower, material usage and cost)
• Conduct follow-up with team members to ensure tasks are on track.
• Ensuring project deadlines are met.
• Determining project changes and ensuring all team members are updated about the changes.
• Coordinating with the procurement team for the delivery of materials.
• Preparing final documentation for site hand over and completion certificates.
• Preparing proforma invoices, delivery notes, tax invoices, expense statement and follow up project payments from the client and sales.
• Assess project risks and issues to provide solutions where applicable.
• Orders and keeps an inventory of supplies.
• Monitoring the inquiries according to the scope in order to regret it or to be quoted.
• Reviewing contracts/ LPOs received from the client if the descriptions, quantities, amount and payment terms are in accordance to the submitted offer.
• Preparing attendance sheet of the labors and engineers.
• A contact person between our labors, drivers and site engineers for office/ HR related files and procedures.
• Performs other duties assigned.
• Welcome guests and delivers excellent customer service at all times.
• Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer system.
• Keep up to date with current promotions, hotel pricing, services and facilities to be able to provide information to guests while maximizing the bedroom sales.
• Ensure telephone standards, take messages accurately and ensure that they are delivered promptly.
• Process guest check in and out
• Verify and imprint credit cards for authorization or completion using electronic acceptance methods.
• Handle cash, make change and balance an assigned cash.
• Ensure that cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.
• Maintain a high standard of personal hygiene, with specific attention to appearance, hair care, dress code and items of uniform supplied by the hotel.
• Keeping the reception area clean and tidy at all times.
• Update the shift log during and at the end of the shift detailing all the necessary activities.
• Receiving LPO’s and make sure that the details are correct before sending confirmations.
• Provides excellent customer service.
• Proper cash handling.
• Scanning items and giving exact change to the customer.
• Transact all the refunds, returned and exchanged items.
• Prepares accurate day to day sales report.
• Maintain an awareness for all promotions on going
• Check the necessary information needed to be entered in the computerized system.
• Assign temporary code for the claims without code/s.
• Encode data from the claims documents including hospital name, membership number, patient's name, hospital code, etc.
• Generate reports of claims received and other documents necessary to transmit claims received to other units.
• Generate necessary report and documents such as routing slip, validation report, benefit voucher, benefit payment notice, return to hospital or sender, etc.
• Attached validation report print outs to the hospital claims
• Generate reports of validation to be transmitted to other units.
• Check all the data in validation report such as series number, patient’s name, hospital name, room and board, hospital code, amount and other details necessary for processing the claims.