Liezl Villamor

- Actively engaged in the configuration and implementation of GulfHR system.
- Managed a comprehensive employee leave administration, ensuring seamless processing and compliance with
company policies.
- Proficiently designed and managed a comprehensive set of organizational forms, ensuring accuracy, compliance, and
streamlined processes for efficient workflow control.
- Meticulous record-keeping of key performance indicators (KPIs) for the year 2024.
- Led the development and implementation of policies and procedures as one of my key performance indicators,
ensuring alignment with the bank’s standards.
- Initiated the creation of an engaging and accessible employee handbook.
- Prepare payroll sheet and provide crucial support in payroll administration, ensuring accurate and timely processing of
employee compensation.
- Prepare comprehensive reports for the finance department detailing the company's liabilities to employees, including
leave pay and gratuity.
- Responsible for preparing and managing all English letters requested by employees.
- Managed and maintained employee personnel files, ensuring completeness and accuracy.
- Supporting the HR Head in recruitment by efficiently managing candidate schedules and coordinating with hiring
managers.

• Recruitment & Workforce Planning
• HR Policies and Procedures
• Employee Lifecycle Process
• Audit Reports and Compliance
• Ad Hoc Reporting and Analysis
• Coordination with Tendering Team
• Employee Relations

- Process insurance claims in compliance with SEHA requirements.
- Interview patients for case histories before appointments
- Update and maintain patients’ health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Use medical capsule software to support all transactions
- Manage receivable and payable accounts and maintain financial records.
- Answer patients’ queries and ensure quality customer service
- Collaborate with doctors and nurses to help with medical examinations, schedule tests, and order supplies.
- Ensure compliance with procedures
- Keep up-to-date with changes in medical and insurance legislation
- Preparing Medical Reports and sending prior authorizations.
- Managed filing and tracking insurance claims and informed patients of the status of their claims.
- Maintained strict confidentiality related to medical records and other data.
- Provided customer-related claims.
- In-depth knowledge of medical terminology with diagnoses and procedures.
- Encoding MDS (Master Data Set)