Lilian Gonzales, Human Resources Officer (HR Officer)

Lilian Gonzales

Human Resources Officer (HR Officer)

Circle K - Convenience Arabia LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, English
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Human Resources Officer (HR Officer) at Circle K - Convenience Arabia LLC
  • United Arab Emirates - Dubai
  • September 2010 to September 2018

Circle K - Convenience Arabia LLC, Middle East (One of the Largest US Based International Chain of Convenience Stores)
Human Resources Officer - November 1, 2014 - September 30, 2018
HR Coordinator (promoted to next Level) - August 1, 2012 - October 31, 2014
Receptionist cum Admin Assistant (promoted to next Level) - September 4, 2010 - July 31, 2012
HR Department - Reportable to HR & Admin Manager/GM

Skills: Proficient in MS Word, Excel, Power Point, Outlook, AX System, FACTS ERP System.
Good Interpersonal and communication skills, Team leader/management
Hands on experience and well versed with UAE Labour laws and regulations.

New Task:
• Responsible on screening and recruitment of staff, Ensure prompt notification of internal vacancies for permanent positions. Facilitating documents & Forms needed of New Employees. Conduct new analysis and develop job descriptions for the employees.
• Recruiting staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, short listing, interviewing and selecting candidates;
• Manage induction/on boarding of new employees (explaining the Employee Handbook in regards to company policies, duties and responsibilities, benefits and gratuity as per UAE Labor Law).
• Payroll processing - prepare input data (addition, deduction, absences, bonus, incentives, leaves, overtime etc), distribute pay slips on a monthly basis.
• Compensation & Benefits - Processing all related staff payments in terms of Leave - annual leave settlement, Sick leave, Annual Ticket, EOSB calculation, Loans….etc.
• Manage the ERP System - addition & termination employee files.
• Monitoring staff annual leave days, sick leave days, emergency leave and unpaid leave in the Employee Self Service (ESS). Maintaining a solid archive system for staff related records in terms of Personal data, Leave balance, Disciplinary measures,
• Manage the company Health Insurance - add new employees, deletion, organize wellness session and to be updated in Accounts files.
• Manage & maintain the employment contracts, personnel files and employee information in files and in the ERP System.
• Maintaining the safety of staff passport.
• Manage Visa process for the company in close coordination with the PRO (visa renewal, Medical, Emirates ID, OHCC, Labor card, Abu Dhabi store License, Civil Defense Certificate, Tawtheeq -Contract renewals.
• Arranging Training of staff Internal & External in accordance to UAE Government Laws. (Basic food hygiene, PIC level 2/3, First Aid, Fire Safety Training and etc.
• working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures; promoting equality and diversity as part of the culture of the organization;
• Manage employee request for documents (salary certificate, salary transfer letter, Bank letters, NOC’s etc)
• Developing HR planning strategies, which consider immediate and long-term staff requirement.
• Responsible for managing the entire administration department at the company by negotiating Admin contracts, Cost effectiveness and Budgeting.
• Responsible for reviewing and negotiating existing contracts/ agreements with the landlord and contractors.
• Assisting the HR & Admin Manager in other tasks.

Receptionist cum Office Assistant at Bisoor Trading LLC
  • United Arab Emirates - Dubai
  • April 2007 to August 2010

Education

Bachelor's degree, English
  • at Divine World Collage of Bangued
  • March 2003

Specialties & Skills

Compensation and Benefits
Document Control
Recruitment
Payroll Processing
Project Management
Payroll Ptocessing, Team Management, Budget Control

Languages

English
Expert

Hobbies

  • Singing, Dancing, Playing volleyball