Liliyan Al Ajaj, marketing and sales representative

Liliyan Al Ajaj

marketing and sales representative

black oasis

Location
Saudi Arabia
Education
Bachelor's degree, Pharmacy
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

marketing and sales representative at black oasis
  • Jordan - Amman
  • My current job since May 2022

Prospected new clients, presented and demonstrated services, negotiated contracts, and build relationships with customers for future business
Consistently exceeded sales targets by a remarkable 50%, showcasing expertise in implementing effective marketing strategies and tactics.
Cultivated robust client relationships, leveraging communication and interpersonal skills to understand needs and convey compelling product value propositions.
Applied active listening skills to discern and address prospects' needs effectively, forging meaningful connections for future business relationships.
Maintained meticulous records, adhering to daily, weekly, and monthly reporting requirements.
Guided the entire sales process, from initial contact to post-sale follow-up, prioritizing customer satisfaction and loyalty.
Developed a strong rapport with customers, leaving a lasting positive impression of the business.
Demonstrated expertise in understanding customer needs and desires, identifying and recommending optimal products.
Sustained an outstanding 95% client satisfaction rating through consistently exceptional service delivery.
Took a proactive role in training and mentoring new sales representatives. Crafted professional sales presentations and seminars, effectively showcasing product features and competitive advantages.
Developed and executed successful sales strategies, contributing to a substantial increase in profits.
Maintained an in-depth understanding of products, services, and competitors to elevate sales presentations
Generated insightful weekly and monthly reports on sales performance, offering valuable recommendations to achieve and surpass sales goals.
Collaborated seamlessly with cross-functional teams to identify and address customer needs.
Volunteered for extra shifts during holidays and busy periods, demonstrating unwavering dedication and flexibility.
Engaged in friendly, customer-centered conversations to uncover individual needs, contributing significantly to positive customer experiences.

pharmacy trainee at rawhi pharmacy
  • Jordan - Amman
  • March 2022 to April 2022

Managed medication inventory, orchestrated sales transactions, and guided inquiries to the pharmacist.
Revitalized shelves and systematized work areas, resulting in a 20% improvement in overall efficiency, while apprenticing under senior team members to acquire a comprehensive skill set.
Executed administrative functions, effectively streamlining processes and cultivating connections through clear communication.
Engaged customers to achieve operational goals, successfully resolving 95% of inquiries via phone or email.
Demonstrated strong organizational skills by assembling, organizing, and inputting information into the database system.
Sustained and scrutinized operational data, contributing to a 15% increase in data accuracy.
Devised improvement plans aligned with specific goals, leading to a 10% enhancement in overall departmental performance.

Pfizer and Sinopharm Vaccinatior at ministry of health
  • Jordan - Amman
  • January 2021 to January 2022

Accurately prepared and administered a significant number of vaccinations daily, ensuring recipients were well-informed about potential side effects and meticulously documenting the vaccination process.
Played a pivotal role in maintaining the vaccine's cold chain, safeguarding its efficacy.
Additionally, took charge as a team leader in group projects, effectively delegating tasks and providing constructive feedback.
Assisted in monitoring individuals post-vaccination for any immediate adverse reactions and promptly provided necessary care.
These efforts contributed to the seamless execution of vaccination initiatives and the overall success of the Ministry of Health's COVID-19 vaccination program.

Education

Bachelor's degree, Pharmacy
  • at University of Petra
  • June 2022

Specialties & Skills

Excellent communication and interpersonal skills
Computer skills
Leadership
Active listening
Time management
Collaboration
Presentation Skills
Persuasion and negotiation
Emotional Intelligence
Accuracy and attention to detail
Microsoft Office
Problem solving

Languages

Arabic
Native Speaker
English
Expert