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Lily Aidoo, house maid

Lily Aidoo

house maid·Albab Pinky

United Arab Emirates

Diploma, Hospital Management

Work experience

Total years of experience: 4 years, 5 months

house maid

May 2025 - June 2025

Albab Pinky

Ras Al Khaimah, United Arab Emirates

May 2025 - June 2025

1. *Clean and maintain all rooms* by dusting, vacuuming, mopping, making beds, and changing linens to keep the home or hotel spotless.
2. *Laundry and ironing* by washing, drying, folding, and ironing clothes, towels, and bed sheets to a neat, presentable standard.
3. *Kitchen and dining upkeep* by washing dishes, wiping counters, cleaning appliances, and keeping the kitchen hygienic and organized.
4. *Organize and declutter* by arranging furniture, storing items properly, and ensuring every area looks tidy and welcoming.
5. *Report and restock* by checking for damaged items, reporting maintenance issues, and refilling household supplies like toiletries and cleaning products.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

cleaners

March 2025 - April 2025

Al Qlma Interior

Ajman, United Arab Emirates

March 2025 - April 2025

1. *Clean and sanitize all areas* by sweeping, mopping, dusting, vacuuming, and disinfecting surfaces to maintain high hygiene standards.
2. *Handle waste management* by collecting trash, replacing bin liners, and disposing of waste safely according to company procedures.
3. *Restock supplies* like toilet paper, soap, paper towels, and cleaning materials so areas are always well-stocked and ready to use.
4. *Clean and maintain equipment* by using cleaning tools properly and reporting any damaged furniture, fixtures, or machines that need repair.
5. *Follow safety and quality standards* by using chemicals correctly, wearing PPE, and keeping work areas safe and organized at all times.

Company industry:
Facilities & Property Management
Job role:
Cleaning Services

receptionist and waitress

April 2023 - March 2025

Mascot Hotel

Accra, Ghana

April 2023 - March 2025

1. *Take customer orders* accurately and politely, then communicate them to the kitchen staff to ensure the right dishes are prepared.
2. *Serve food and drinks* promptly while keeping tables clean and presentable throughout the customer’s visit.
3. *Handle payments and billing* by operating the POS system, processing cash/card payments, and giving correct change/receipts.
4. *Provide excellent customer service* by answering menu questions, handling special requests, and resolving complaints with a positive attitude.
5. *Maintain hygiene and setup* by cleaning tables, refilling condiments, setting up dining areas, and following food safety standards.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

receptionist

January 2021 - February 2023

La Palm Toyal Beach

Accra, Ghana

January 2021 - February 2023

1. *Greet visitors and guests* with a professional, welcoming attitude to create a strong first impression for the company.
2. *Handle all communication* by answering phone calls, emails, and messages, then directing them to the right person or department.
3. *Manage schedules and bookings* by organizing appointments, meetings, and conference room reservations to keep the day running smoothly.
4. *Maintain the reception area* so the front desk, lobby, and waiting area stay clean, tidy, and presentable at all times.
5. *Support office admin tasks* like filing, data entry, handling mail/parcels, and assisting customers with basic inquiries.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Education

Takoradi Technical University

August 2023

August 2023

Diploma, Hospital Management

Ghana

Skills

Cleaning
Expert
Cleaning
Expert
Communications
Expert
Communications
Expert
reception
Expert
reception
Expert
Problem Solving
Expert
Problem Solving
Expert
Customer Service
Expert
Customer Service
Expert
Administration
Intermediate
Administration
Intermediate
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Secretarial
Intermediate
Secretarial
Intermediate
Hospitality
Expert
Hospitality
Expert
Teamwork
Expert
Teamwork
Expert
Front Office
Expert
Front Office
Expert
Guest Service
Intermediate
Guest Service
Intermediate
Sales
Intermediate
Sales
Intermediate
Computer Skills
Intermediate
Computer Skills
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate

Languages

English

Expert

Memberships

YounQ

Secretary

July 2021

Hobbies and interests

Reading