Branch Compliance Officer
QATAR –UAE Exchange
Total years of experience :18 years, 5 Months
A global money transfer established in April 2007, currently has nine (9)
branches in the region. Qatar operations came into being following the
aggressive expansion of UAE Exchange, a 32+-year-old global financial
provided worldwide.
DUTIES AND RESPONSIBILITIES:
- Responsible for the execution and implementation of the regulation
issued by the Qatar Central Bank and the company in-house anti-
money laundering policy and procedure.
- Responsible for monitoring day-to-day transactions of the branch for
any unusual /structured / suspicious / blacklisted ones and report to
the Chief Compliance Officer of the Country Head Quarters.
- Educate all staff in the branch of responsibility on “Know Your
Customer” procedure.
- Shall perform more extensive, due diligence for higher risk
amounts/customers and include proactive monitoring for suspicious
activities.
- Shall take instructions from the Chief Compliance Officer and shall
report to him on all matters regarding AML Compliance
- Shall be responsible for the safe keeping of the relevant documents of
the branch
- Responsible for the archiving of all related files and when required,
your records for examination and assessment by the said Officer
with the Manager-Sales and Business Services and Sales and
Relationship Management Executive to lay down objectives for new
Customer Acquisition, Retention and Reactivation.
- Implement new strategies and tools to develop the competitor market
share acquisition
- Monitoring customer continuity.
- Handle the branch operations as per the Manager-Sales and Services
instructions and in his absence, take lead and ensure the smooth
functioning of the branch.
- To ensure branch work timings are as per regulated by the company
as compliance to QCB regulations
- Branch premises are being kept neat and clean
- Give necessary training, guidance and assistance to all the staff,
ensure all the concerns are being addressed accordingly and properly
- To periodically update regulations set by Qatar Central Bank for
Exchange houses and Internal Directives and ensure the staffs are well
educated about the same
- To ensure that the Customer Service & Branch Operations are
executed based on the guidelines and recommendations from Internal
Control & Compliance Department.
- Ensure the optimal cash positions and stock holding in the branch and
ensure monitoring branch book keeping
- To help the staff with the cash counter closure. Report to the Finance
& Accounts team about the cash shortage or excess.
- Ensure cash positioning is well monitored
- Compliance of Critical Incident Management Policy lay down by the
Regulatory authority, Internal Control & Compliance Department
- Compliance of Fraud Prevention & Investigation Policy lay down by
Internal Control & Compliance Department.
- Give education and awareness to all the staffs regarding the need to
comply with the guidelines.
Service Leader - QATAR -UAE Exchange Al Meera Branch
May 19, 2012 up to November 30, 2013
DUTIES AND RESPONSIBILITIES:
- Maintain discipline among staff in punctuality, cleanliness, and good
behavior
- Give instructions to the staff, whenever necessary.
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- Sign all transaction vouchers below QAR 30, 000 / Vouchers above
QAR 30, 000 should be authorized the Service Leader.
- Provide instructions to the staff on AML Procedure.
- Have a meeting with the Manager at least once in a month to take
stock of the situation and provide guidelines to the team members.
- Educate and support the members to observe all security measures.
- Support and help the Manager in developing business of the branch
Assistant to Customer Service - QATAR -UAE Exchange Al Sadd
Assisting all customer for the Exchange needs
- Providing all the required information needed by the customers for the
completion of any transaction.
- Ensure to provide the best customer service at all times
- Ensure to meet all AML Policy mandated by the Qatar Central Bank
- Ensure all transaction are of legal purpose and take full responsibility
of all the information being updated in the Customer Registration
A recognized group of companies in Eastern Rizal engaged primarily in Real
estate development of memorial park and residential subdivisions.
- Duly in-charged in the updating of site master list. Concerning
on available lots.
- Being a part of the marketing group. Doing marketing
strategies to be able to gain sales
- Making reports for weekly, monthly total sales of the group.
An authorized service center of National and Panasonic products.
- To make schedules for the technician’s field and shop works for
the day
- To take incoming calls from customer for the scheduling of
appliances services (home service or brought in products).
- To make monthly reports of total appliances serviced by the
branch. Either under warranty and out of warranty.
- Make assessments on common complaints of the customer
regarding products and services.
- Assigned in the screening of the candidates for hiring by doing
initial interview and conducting psychological exams to
determine their capability.
- Creating summary of reports concerning the overall
performance of the candidate for probationary.
- Finalizing the evaluation sheet of each for probationary
candidates
An printing company particularly in papers and boxes labels of different
brands. From blank paper to printing, cutting until its form of box or label,
such as Nestle products and Del Monte labels.
- To assure done on the assigned area
o Offset printing- quality of colors and prints of words.
o Cutting- the right size and checking of quality of printing
for paper products
o Die- cutting - for die cut (folds) and perforation for box
products.
- To make reports on the products made depending on the
conformances to its standard.
Bachelor of Science Major in Information Technology University Of Rizal System Morong, Rizal 1998-2002 Academic Scholar
Platoon Leader – Citizens Army Training Elementary :