lina kassir, Personal assistant administrative assistant

lina kassir

Personal assistant administrative assistant

vresso

Location
Lebanon - Beirut
Education
Bachelor's degree, English language and literature
Experience
6 years, 1 Months

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Work Experience

Total years of experience :6 years, 1 Months

Personal assistant administrative assistant at vresso
  • Lebanon - Beirut
  • My current job since July 2023

Personal assistant to the managing director
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Prepare project files

Business Development Executive and English Instructor at IDP
  • Lebanon - Beirut
  • August 2021 to December 2022

• I contribute to the Students’ learning by preparing and delivering educational, interactive, and dynamic classes that help to prepare students in taking the IELTS exam.
• Conduct and grade IELTS practice tests.
• Use various skills of teaching to help student improve their English. (Beginner, intermediate and advanced).
• Provide students with techniques that allow them to pass the IELTS test.

Corporate sales executive at Alfardan jewellery
  • Qatar
  • February 2016 to January 2017

Agree with high management and preliminary strategy for the establishment of Corporate Sales Department within the organization.
 Researching and identifying sales opportunity, generating leads, target identification and classification.
 Reaching out new customers and making presentations or pitches outlining the benefits of products/services.
 Maintaining relationship with all potential and existing clients (Government, semi government and private sector).
 Creating detailed proposed documents, minutes of meetings, filing system.
 Data reporting to management and gathering market intelligence.

Customer service representative at Modern Home
  • Qatar - Doha
  • December 2011 to September 2014

- Recieve customer's complaint, and coordinate with the concerned department in order to satisfy the customer
-Contact clients after every service provided to measure customer's satisfaction
-Submit daily report to the management showing the followed steps starting from complaint to the customer's satisfaction and follow up

Education

Bachelor's degree, English language and literature
  • at Lebanese University
  • June 2021
Diploma, psychology
  • at Lebanese university
  • July 2015

Psychology undergraduate. Expected graduation year 2017.

High school or equivalent, Economics and sociology
  • at College notre dame des anges
  • July 2010

Specialties & Skills

Customer Service
Personal Assistant
Administration
Management
Budget and profit management
microsoft powerpoint
teamwork
time management
problem solving
outlook
Office Administration
Office Management
Minutes
Operation
Administration
Management
Microsoft Office
Microsoft Excel
Office Work
Organisational Skills
Quotations
Marketing
Materials

Languages

English
Expert
French
Intermediate
Arabic
Expert

Training and Certifications

During my working period in crepaway i followed a full training related to different topics (Training)
Training Institute:
Crepaway
Date Attended:
February 2011