Receptionist
Eaton
Total years of experience :6 years, 11 Months
Duties:
• Safe handling of the Office Switchboard in the Reception by answering the incoming calls with appropriate greetings in an efficient and professional manner and directing them appropriately with utmost courtesy.
• Handle the Office Reception for incoming visitors and guide them appropriately.
• Receive incoming couriers and maintain register.
• Despatch documents from all departments with utmost care and maintaining the records.
• Perform basic administrative support tasks such sending/receiving faxes and typing letters when needed.
• Maintain electronic database of the incoming and outgoing mail.
• Provide information about establishment such as location of departments, employees within the organization, or services provided.
• Operating the telephone switchboard to answer, screen and forward calls; providing information, taking messages and scheduling appointments. (Having 20 lines with 150 local extensions)
• Greeting and welcoming visitors, investigating the purpose of their visit in a friendly manner, and escorting them to specific destinations.
• Perform basic administrative support tasks such sending/receiving faxes and typing letters when needed.
• Maintain electronic database of the incoming and outgoing mail.
• Provide information about establishment such as location of departments, employees within the organization, or services provided.
• Keep a current record of staff members' whereabouts and availability
• Collect, sort, distribute and prepare mail, messages and courier deliveries.
• Attending telephone calls incoming and outgoing.
• Handle filing and distribution of correspondence and documents.
• Maintain a proper filing system from the different supplier and contractors.
• Monitor the use of supplies and adequate inventory of office supplies.
• Providing secretarial support, looking after human resource requirements, maintaining general office equipments.
• Typing - Word skills for general preparation of letter/forms that the company will use, for PD’s signature.