IT technical Support
Diyar United Company
مجموع سنوات الخبرة :10 years, 6 أشهر
- Respond promptly to user request.
- Create AD for users
- Remote access for users computer for level-1 support.
- Monitor IT infrastructure equipment.
- Monitor switches, firewall and Antivirus updates
- Connect remotely to users computer for solving any technical problems.
- KNG Head Quarter: Supervise installation of Passive infrastructure, Cisco switches, Avaya Telephone system, Honeywell Security system and Televes IPTV system
- Kazma Military Campus:
Build network design: 2 Core switches, 9 Distribution switches and over 150 switches.
Build BOQ for passive, active and telephone system
Got deep knowledge in writing technical specification for passive, active, Digital signage, IPTV and Telephone systems
- Campus Network design (Cisco Switching & Routing)
- IPTV & Digital Signage system implementation.
- IP telephone Applications.
- RFID Applications
- Managing existing network security system & policies.
MSOMS: Microsoft Office 2010 Master Specialist
- LAN fundamentals - Switching & Routing - WAN - IP V6 - Network Security - Network Management System
Sep. 2013, Bachelor in Computer Science, Ain Shams University • Accumulated Grade: Pass. • Graduation Project: Blind-Eye Mobile Applications - Scope: (Currency Identifier, Arabic TTS, Voice Calendar) - Grade: Excellent. Relevant Courses: * Switching & Routing Technology. * Structured programming course with C++, * XML Integration platform * Video Streaming * Object-oriented Programming course with Java, * Web Applications * C# course. * Assembly language. * SQL Administration * VOIP system structure & software applications * Android Operating System * Network Concept (LAN, WAN)