لؤي خداش

• Develop business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.
• Create exceptional sales pitches to prospective clients.
• Make 20+ outbound sales calls a day to actively make sales.
• Track activity, prepare and maintain records for sales leads and account status in the Customer
Relationship Management System (CRM).
• Identify key decision-makers within the targeted leads and facilitate meetings to begin the sales
process.
• Meet the monthly targets determined by sales management.
• Last relationships and regularly following up with existing clients via phone and email to cross-sell
and up-sell.
• Keep clients up-to-date with the latest products and sales information; renew contracts with clients
at set time intervals and maintaining clear client sale records in the database.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Work with a multi-disciplinary team of colleagues to develop effective solutions and close plans for
all qualified opportunities and drive their execution.
• Develop cooperative closing strategy and tactics with sales management.

Duties and Responsibilities:
• Assist and support customers in the showroom on daily basis
• Fast action to support customers
• Introduce Hilti products and conduct demonstrations
• Achieve assigned targets
• Work according to the Global Process Management System of the company
• Billing and cash collection from showroom customers
• Communicate with warehousing all customers need
• Support team members to facilitate work and provide customers’ needs
• Helping with training and development
• Handling complaints (from both staff and customers)
• Financial responsibilities
• Ordering stock (where applicable)
• Helping with promotional events

Duties and Responsibilities:
• Delivers individual customer solutions by providing professional consulting and expert advice to product- and application-specific questions, whether on the phone, via e-mail and fax.
• Perform all customers requirement and info about stock and product availability.
• Perform the sales team orders and follow up the supply chain.
• Perform all complains (internal & external) within time frame of two days.
• Modify and fulfill customers base list by calling and surveying by phone call and online search.
• Sales lead for sales department based in customer needs and classification.

customer service & indoor sales. (Contract Six Month’s)
Duties and Responsibilities:
• Perform all showroom activities (sales, complains, solutions… etc) Monthly Stocktaking and inventory for showroom.
• Tele sales and customer service center.

service.
Duties and responsibilities:
• Direct contact with customers and taking orders and providing satestfying service Solve the
customers complain instantly.
• Stuff duties distribution and manage their location based on daily activities.