Head of Business Development
Ahli United Bank
Total years of experience :23 years, 2 Months
1. Identify and present innovative and creative banc assurance and liability products solutions.
2. Identify the business and operational requirements based upon the business requirements & objectives of each product.
3. Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.
4. Coordinate and build strong working relations with various internal organizations including; retail departments, branches, IT, marketing & Operations.
5. Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations.
6. Develop & conduct specialized training on new products launched and raise awareness & application of relevant subject matter.
7. Monitor internal processes for efficiency and validity pre & post product launch/changes...
8. Participate in opportunities to develop both personally and professionally.
9. To meet/exceed and maintain service levels as assigned by management.
10. To meet/exceed expected reliability standards.
11. Adhere to the Bank Compliance Policy
12. Ensure that excellent relationships are built and maintained with all appropriate levels within AUB.
13. Maintain excellent relationships with all Departments or Functions to ensure that all business as usual and projects are aligned with the bank’s requirements and also to ensure improvement opportunities are identified and implemented effectively.
14. Ensure that training and development needs are identified, planned and carried out to ensure that sales staff continually develop and achieve their full potential.
15. Ensure that training requirements are identified within the bank branch staff and that effective training is provided.
16. In conjunction with other management colleagues, ensure that a full suite of Management Information is available which will ensure that sales channel performance is measured and reported.
17. Optimize the use of management information to identify opportunities to increase the performance of the branches.
18. Ensure full controls are in place to maintain proper and appropriate conduct of business practices in accordance with the bank’s policies and best practice.
• Ensure that the Monthly, Quarterly and Annual Sales targets are achieved in accordance with the Company Business Plan and ensure the implementation of appropriate action plans where deviations from Plan occur.
• Ensure that excellent relationships are built and maintained with all appropriate levels within AUB.
• Maintain excellent relationships with all Departments or Functions to ensure that all business as usual and projects are aligned with the company’s requirements and also to ensure improvement opportunities are identified and implemented effectively.
• Ensure that training and development needs are identified, planned and carried out to ensure that sales staff continually develop and achieve their full potential.
• Ensure that training requirements are identified within the bank branch staff and that effective training is provided.
• In conjunction with other management colleagues, ensure that a full suite of Management Information is available which will ensure that sales channel performance is measured and reported.
• Optimize the use of management information to identify opportunities to increase the performance of the Channel.
• Ensure full controls are in place to maintain proper and appropriate conduct of business practices in accordance with the Company’s policies and best practice
Launch CIL products in any new alliance or in any new branch. The process includes: product review training for the bank staff, budget, sales staffing and activity plan for the whole year, location, premises, tools, system, etc.
Manage and control the activities and the productivity of the sales managers along with their teams at all the CIB Branches, CBQ-Doha-Qatar and BLOM Egypt branches.
Prepare the business plan for the whole retail channel on yearly basis.
Set the sales targets for the retail channel and monitor the progress.
Organize and control on a daily basis the channel sales activity.
Develop opportunities to increase sales production through referrals to the sales team and field support.
Ensure that the necessary reports are submitted for all the current and the potential customer activity.
Develop the sales force skills by conducting counseling, recruitment and training.
Ensure that the quality of sales is up to the company standard through providing technical support to sales team.
Check the completeness/accuracy of the new business submitted by the sales team.
Ensure that all policies remain in force and premium persistent.
Develop and organize seminars and training courses in order to elaborate current products and new products.
Develop strong relationship with upper management the bank assigned as a mean to increase production
Take an active role in ensuring policies and procedures of CIL are adhered to.
Develop opportunities to increase the sales production via telephone campaigns, presentations, contests, public relations and other means.
Ensure that the necessary reports are submitted as procedure.
Develop the sales force skills by conducting counseling and training and regular meetings at a supervisor’s level and sometimes at the FA level.
Ensure quality sales and technical support to the bank staff.
To ensure that his/her territory of responsibility is properly staffed by recruiting the necessary manpower.