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lokendra chauhan, restaurant operation manager

lokendra chauhan

restaurant operation manager·pastry & coffee

Kuwait

Bachelor's degree, H & HA

Work experience

Total years of experience: 10 years, 8 months

restaurant operation manager

April 2024 - Present

pastry & coffee

Al Kuwait, Kuwait

April 2024 - Present

managing daily operations, staff management and leadership, financial management, ensuring customer satisfaction, marketing, inventory, supply chain,
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant operation manager

October 2022 - Present

Master meal

Kuwait

October 2022 - Present

effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Operations Manager

August 2021 - October 2022

Robin's cafe and bistro

Al Kuwait, Kuwait

I found this job using Bayt.com

August 2021 - October 2022

Organizing events to increase staff motivation and engagement.
Analyzing data to calculate the cost-benefit ratio.
Locating problems in the company's supply chain through quality control checks.
Establishing and monitoring employee schedules.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Outlet Manager

November 2015 - July 2021

Gastronomica general trading company

Al Kuwait, Kuwait

November 2015 - July 2021

interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans;
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Industrial Trainee

-

Jaypee Palace Hotel & Convention Centre

India

-

147 days)

My industrial training for six months in all four major departments helped me gain experience of the hotel industry, its practices and situation handling which also enhanced my knowledge of applying theory into practice
Company industry:
Hospitality & Accomodation
Job role:
Teaching and Academics

Hotel Operational Trainee

-

Hyatt regency hotel

India

-

Company industry:
Hospitality & Accomodation
Job role:
Other

Guest Service Associate

-

Hyatt regency hotel

India

-

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Institute of Hotel Management

January 2014

January 2014

Bachelor's degree, H & HA

India

GPA (percentage): 67.00%

GPA (percentage): 67.00%

(

Institute of Hotel Managemen

January 2013

January 2013

Bachelor's degree, H & HA

India

GPA (percentage): 65.68%

GPA (percentage): 65.68%

(

Institute of Hotel Managemen

January 2012

January 2012

Bachelor's degree, H & HA

India

GPA (percentage): 65.10%

GPA (percentage): 65.10%

(

Tagore Public School

January 2011

January 2011

High school or equivalent, Commerce

India

GPA (percentage): 61%

GPA (percentage): 61%

(

Hotel School The Hague - Hospitality Business School

January 2008

January 2008

Bachelor's degree, bechlors in hospitality and hotel administration

India

GPA (percentage): 72%

GPA (percentage): 72%

-

Skills

Budgeting

Expert

Sales

Expert

Leadership

Expert

Teamwork

Expert

Customer Care

Expert

MICROSOFT WORD

Expert

OPERATING SYSTEMS

Beginner

VISTA

Beginner

Marketing

Expert

Operation

Expert

Restaurants Management

Expert

Teamwork

Expert

Staff Training

Expert

Key Account Management

Expert

Problem Solving

Expert

LANGUAGES

Expert

MICROSOFT EXCEL

Expert

MICROSOFT WINDOWS

Expert

MICROSOFT POWERPOINT

Expert

Catering

Expert

Management

Expert

Accounting

Expert

Organizational Development

Expert

Payroll

Expert

Customer Service

Expert

Sales

Expert

Training

Expert

Budgeting

Expert

Leadership

Expert

Customer Care

Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Training
Haccp
Institute of hotel management , jaipur