Lorenzo Civolani

Managing operations for a $30M well intervention project for the Kuwait Oil Company, with a headcount
of 100 experts. Reporting to the President. 7 direct reports.
Achievements:
• Increased revenue by 125%, earning $5M in 1 year, with a significant profit margin increase,
by hiring top industry talent, streamlining wellhead and valve maintenance processes, and
conducting and applying P&L analysis insights to steer cost optimization initiatives.
• Led the ISO 9001, 14001, and 45001 improvement processes for quality, health, safety, and
environmental management and got certified in 2024. This was achieved by establishing
procedures and policies, training personnel, and monitoring operations for compliance and
continuous improvement.
• Achieved 100% customer satisfaction rating by optimizing production resources and improving
organizational processes to meet client delivery and product criteria requirements.
• In 2021, the Company was recognized as the #1 Contractor by customers, keeping the same
ranking until now

Managed the drilling department activities, including design, manufacturing, sales, and services related
to polycrystalline diamond compact (PDC) bit, downhole tools, valves, pumps, and motor
manufacturing and repair, non-destructive testing, and machine shop activities. Controlled a $20M
budget. Led a team of 100 drilling service experts in Kazakhstan. Reported to the President.
Achievements:
• Increased 2018 revenue up to $8M through significant improvements in the engineering and
design process of products by the involvement of senior designers, improving the
manufacturing process, components, materials, and selection of new state-of-the-art
technologies, and opening the market to more complex and challenging applications.
• Secured $5M in new business contracts and expanded the customer portfolio by closing deals
with North Caspian Operating Company, KPO, and Chevron.
• In 2018, received a quality certification recognition from Chevron
• Reduced drilling time with KPO and attained a drilling record for penetration rate.

Supervised 20 commercial bit and drilling tool sales staff in Kazakhstan and Uzbekistan. Facilitated oil
and gas operators and machine shop personnel in delivering best-in-class tools, including roller cone

and PDC bits, reamers, wellbore departure systems, stabilizers, jars, crossovers, and downhole motors,
and related services such as fishing and remedial projects. Oversaw a $50 million budget.
Achievements:
• Garnered $10M in incremental sales by introducing new products and customizing technology
for the clients.
• Gained $5M in portfolio expansion by conducting on-site service quality and client assessment
meetings to identify potential product and service add-ons.
• Seized 50% of the available market share, achieved by delivering the best products and
services through thorough technical knowledge of the applications and challenges, and by
providing continuous improvement in the operators reduction of times and costs. As a result,
achieved top positioning in the industry.
• Cultivated +30 % of new accounts by onboarding and implementing customer relationship
software.
• Reaped a +25 % efficiency increase by updating legacy processes with automated technology
for the Kazakhstan facility.

Managed 50 employees as well as a $20M budget and P&L in the drilling technology operations unit in
Kazakhstan and Uzbekistan. Oversaw integration for the Smith International acquisition. Functioned as
an SME and service consultant to the worlds largest Oil and Gas operators and led development
projects in Kashagan, Tengiz, and Karachaganak. Reported to the Country Manager.
Achievements:
• Increased manufacturing productivity by 30% through partnering with Executives in
facilitating and implementing transformative continuous process improvements.
• Raised operational efficiency by 20%, expertly managing resources by recruiting and
onboarding a skilled workforce.

Controlled the $20M budget and reported to the Regional Manager. Managed a team of 20 employees
in sales and services divisions and machine shop operations in Atyrau and Aktau. Oversaw production
and repair of jars, downhole motors, roller cone, reamer, and PDC bits, and led wellbore departure,
stabilizer, cross-over sub, and remedial fishing. Selected and developed a team of local engineers to
become the leading supplier in the region.

Crafted and managed a $15 million budget, designed tender proposals and pricing strategies, and
analyzed market trends to forecast sales. Managed a team of ten employees in business expansion
initiatives in Italy, France, Spain, Portugal, Albania, Malta, Tunisia, and Morocco. Conducted on-site
client visits and service quality meetings and reported to the regional manager.
Achievements:
• Generated $15M in sales by identifying and capturing new customers and projects through
marketing channel diversification.
• Achieved a 50% increase in client delivery by streamlining processes while monitoring
quality.
• Spearheaded multiple projects in partnership with ENI, which led to milestone performance
improvement and reduction of drilling times in the south of Italy, one of which resulted in
recognition for the technological award in 2004.