Lorraine Pailas, HR and Administrative OFFICER

Lorraine Pailas

HR and Administrative OFFICER

Medical Center

Location
United Arab Emirates - Al Ain
Education
Bachelor's degree, Nursing
Experience
21 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 10 Months

HR and Administrative OFFICER at Medical Center
  • United Arab Emirates - Al Ain
  • My current job since May 2012

1. Prepare HR/Administration Policy and Medical Center Policies and Procedures (for Medical Center)
2. Advertise staff vacancies, assess applications, interview applicants, administer selection tests, prepare reports and make recommendations to management about staff appointments.
3. Maintain the personal records of employees on matters such as wages, gratuity, leave and training, and prepare associated management reports arrange and conduct staff training.
4. Organize employee welfare services such as health and wellbeing programs, first aid and fire warden training and social activities.
5. Implements corporate human resource policies and procedures, new employee orientation, posting health, safety and security information, maintaining current employee lists and organization charts, tracking employee training, supplying information for unemployment processing, maintaining medical center employee files and routes verifications of employment to the corporate payroll office.
6. Checking and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, generating daily attendance and entering new hires into the time and attendance system.
7. Provide guidance to employees regarding various types of leaves, answering questions concerning deductions from pay related to absences, leave balances, return-to-work dates and other related inquiries.
8. Monitor sick and other leave balances, making adjustments, as necessary, to ensure accruals are awarded according to established guidelines and policies.
9. Coordinates medical center payroll with the corporate payroll department. Completes, submits and manages payroll information functions in a timely and accurate manner.
10. Provide executive level administrative assistance including creating and filing of documents, receiving visitors, scheduling appointments, and making travel arrangements as directed.
11. Prepares and drafts employment certificate of an employee
12. Verifies employment certificate of potential employees
13. Serves as first point of contact for medical center employees that have payroll and benefits questions.
14. Write business letters, reports or office memoranda using word processing programs.
15. Handles sensitive information in a professional and confidential manner. Escalates issues to appropriate individual. Prepares confidential correspondence.
16. Act as corporate and medical center liaison.
17. Manage travel arrangements and prepare expense reports for multiple departmental employees.
18. Answer telephone enquiries from customers, attend to visitors and assist other staff in the organization with their enquiries.
19. Supports the CEO and Medical Director and coordinates support for the other administrative and medical staff.
20. Coordinates and implements issues related to medical center facilities such as keys, parking permits, security cards, janitorial needs, HVAC adjustments, etc.
21. Receives and routes daily incoming mail and prepares daily outgoing mail.
22. Operate a range of office machines such as photocopiers, computers and faxes
23. Serves as backup for other human resource works as needed

Executive Receptionist/Secretary at Dhabi Al Jazeera
  • United Arab Emirates - Al Ain
  • May 2014 to January 2015

• Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages
• Distributes items (e.g. special delivery and mail/packages, messages, etc.) for the purpose of ensuring receipt to addressee and/or providing material/s.
• Greets visitors and individuals entering the office for responding to needs and inquiries.
• Maintains office information (e.g. emergency contacts, etc.) for providing reference information.
• Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations.
• Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for distributing materials to appropriate parties.
• Write business letters using word processing programs
• Checks and maintains adequate office supplies such as copier paper, cups, restroom supplies, etc.
• Review cover letters and resumes, and call candidates to arrange interviews
• Communicates and coordinates with the Philippine recruitment agencies in terms of interviews, hiring, recruitment processing of employees to work here in UAE.
• Receives and routes daily incoming mail and prepares daily outgoing mail.
• Reminds renewal and expiry of the company licenses, permits, employee passports and visa
• Reminds due and payment of company bills (e.g. water, electricity, etc.)
• Prepare salary transfer and submission to the bank
• Submission of funds transfer and business letters to the bank
• Maintains and update record of labors, companies and projects
• Completes payroll forms and prepare salary for personal labor which include vacation leave and related data
• Record daily cash activity, monthly financial statements for every project; Real state property payment collection
• Manage petty cash for labourers, company expenses and personal expenses of the Chairman
• Received and list of new cheque books, list and file issued cheques
• Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit.

Staff Nurse at Dr. Olarte's Medical and emergency Clinic
  • Philippines
  • October 2009 to March 2012

• Provide the needs of the Patients
• Assist Patient during monthly check up
• Assist Patient promptly and adequately during meals
• Renders sponge bath and good skin care
• Maintain cleanliness and orderliness of Patient unit at all times according to the safety resolution of the Clinic
• Assist the physician in all maternity cases
• Perform other duties that maybe assigned from time to time.

Customer Service, Receptionist, Sales Executive at EAP Narra Furniture Shop
  • Philippines
  • June 2002 to February 2012

• negotiating on price, costs, delivery and specifications with buyers
• checking quantities of goods on display and in stock
• reviewing your own sales performance, aiming to meet or exceed targets
• recording sales and order information and sending copies to the sales office, or entering into a computer system
• responding to incoming email and phone enquiries
• listening to customer requirements and presenting appropriately to make a sale
• maintaining and developing relationships with existing customers in person and via telephone calls and emails

Staff Nurse at Eduardo L. Joson Memorial Hospital
  • Philippines
  • August 2007 to September 2009

• Maintain honest and up to date patients records
• Assist physicians as required
• Take vital signs such as pulse rate, respiratory rate temperature and blood pressure
• Preparation of the patient undergoing surgery by going pre and post of health teaching to assist in their rehabilitation
• Responsible for continuous assessment of monitoring vital signs pre and post operation to detect early complication
• Provide tepid sponge bath to febrile patient
• Changing diaper if necessary
• Assist in changing wound dressing
• Giving oral and parenteral medication
• Provide moral support to the family and patient
• Give immediate nursing management in cases of CPR and other emergency cases
• Do the emergency management for open and incised wounds and proper management for patients with severe bleeding and other accident

Volunteer Nurse at Eduardo L. Joson Memorial Hospital
  • Philippines
  • September 2006 to August 2007

• Record or blotter patient’s personal information, medical history and complaints.
• Observe and examine the patient regarding the extent of his/her chief complaint and report to the Resident on Duty.
• Identify the needs/problems of the patient and institutes remedial actions when appropriate,
record it in the blotter.
• Carry out laboratory request such as urinalysis, fecalysis, complete blood count, platelet count, blood chemistry, and other test like ultrasound and x-ray.
• Make secondary assessment of patient’s condition and give direct nursing care.
• Assist the patient to meet personal hygiene such as bathing, oral hygiene, provide hair and
denture care and assist him/ her to dress and undress.
• Assist the patient in his/her elimination needs by assisting with bed pan, urinals and
• commodes; emptying urine collection bags; give enemas and provide care to patient’s with colostomy bags.
• Protects the safety of the patient; keep the ward clean and clutter-free; know how to operate
• equipments properly and the nurse standard precautions of routine care; practice emergency procedures for routine care.
• Measure and record vital signs such as temperature, pulse, respiratory rate and blood
pressure; measure weight, intake and output; collect specimens.
• Communicate with the patient and establish rapport with them and their families and interpret their roles in promoting successful therapy and rehabilitation; answer calls and listen to their problems.
• Performs nursing endorsements properly and accurately and receive the shift’s activities.
• Maintain and develop a good working relationship with co-workers

Education

Bachelor's degree, Nursing
  • at Wesleyan University Philippines
  • April 2006

Specialties & Skills

Health 2.0
Insurance Claims
Receptionist
Operational HR
Typing, Computer Literate
Reflexologist

Languages

English
Expert
Filipino
Expert

Memberships

Philippine Nurses Association
  • Nurse
  • August 2007

Training and Certifications

Medical Coding (Training)
Training Institute:
IELS
Date Attended:
March 2015
Reflexologist (Certificate)
Date Attended:
September 2007
Valid Until:
January 9999
Computer Literacy Program (Certificate)
Date Attended:
June 2006
Valid Until:
January 9999

Hobbies

  • Surfing the Internet, Reading