Receptionist
Glamour Hair Salon
Total years of experience :10 years, 11 Months
• Answer and respond to incoming calls from clients.
• Welcome clients as they arrive in the salon and provide them with required information.
• Schedule appointments and ensure that any cancellations or readjustments are taken care of.
• Make follow up calls to clients to remind them of their appointment.
• Determine which hair stylist will be suitable for a client in question.
• Ensure that a hair stylist understands what clients want to have done with their hair.
• Operate the cash register, take payments for services rendered and issue change and receipts.
• Ensure that the cash drawer or register is balanced at the end of the day.
• Maintain positive work relationships with vendors to ensure that sufficient salon supplies are available.
• Handle hair salon supplies and equipment inventory activities.
• Answer and respond to incoming calls from employees and former employees. Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner.
• Perform, track and log all transactions performed related Human Resources, Payroll, Taxes and/or Benefits processes.
• Work with employees to answer benefits questions and assist in processing life events and open enrollment elections.
• Manage Health and Life insurance and Retirement programs.
• Assist in the development of policies and procedures.
• Follow-up on outstanding issues to ensure resolution, keep the employees informed on the status research, close-out case when complete.
• Understand, apply and communicate conceptual elements of Human Resources, Payroll, Taxes and Benefits rules and regulations.
• Handle confidential information with sensitivity and discretion in accordance in Data Privacy requirements.
• Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
• Gathers all project information: schedules, data requests, assignments, tasks, and project meetings.
• Working with the Project Manager, assist in developing a comprehensive workflow process for project.
• Monitor and modify project schedule as assigned.
• Preparing the project documentation status by compiling data and ensuring the validity of the data.
• Responsible for sourcing applicants as per request of job orders of the employers; thru walk-in or work abroad
• Ensuring the number of applicants is more than the upon request of the employers.
• Develops and review project status and reports.
• File all project documents (hard and soft copies)
• Keeping up to date to the project.
• Develops a good communication and relationship to the workers and to the employers.
• Responsible for the whole manpower processing: Resourcing, Preparation for Interview, organizing all the documents of the workers, make a status report every day, ensuring that all the documents are secured and in place.
EMPLOYERS:
• Mohamed Naser Al-Sayer & Sons - Toyota and Lexus Kuwait
• Naser Mohamed Al-Sayer Group - Heavy Equipments, Ready Mix Concrete,
Asphalt Construction and Canon
• Saleh Al Bazai & Sons - Toyota and Lexus Riyadh
• Welcome customers, maintain knowledge and help with the selection of merchandise.
• Communicate information regarding product availability & discounted prices.
• Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Answers customer's questions concerning location, price, and use of merchandise.
• Cleans shelves, counters, or tables.
• Keeping the fitting room clean, vacuumed, in order and clear of clothing.
• Assists customers in finding items, putting together outfits, placing items in a fitting room and answering questions.
• Calculating and recording sales for the whole day.
• Ensuring that the sales for the day are on the daily quota.