Louie Jane Alvarico Alvarico, Admin Officer

Louie Jane Alvarico Alvarico

Admin Officer

Jubaili Bros

Location
United Arab Emirates
Education
Bachelor's degree, Computer Studies major in Information Technology
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Admin Officer at Jubaili Bros
  • United Arab Emirates
  • My current job since March 2016

Answer, screen and forward incoming calls to appropriate department
• Respond to internal and external customer inquiries
• Assist with the planning, organization, and preparation of meetings and conferences
as directed by

Sales Admin Assistant
  • March 2013 to December 2015

Monitors sales/reservations
• Conducts client verification sessions
• Process reservation and monthly amortization of buyers
• Provide assistance to sellers and buyers/customer service desk frontliner
• Provide reports and updates for reserved and committed accounts
• Screens and process documents for reservation
• Monitors aging of reserved accounts
• Ensures real time updating of clients/accounts monitoring record
• Outbound and Incoming calls
• Perform administrative tasks and reception duties

Sales Admin Assistant at Copylandia Office Systems Corporation
  • Philippines
  • March 2012 to January 2013

Monitors daily sales activities and sales plan
• Assist sales consultant with concerns
• Prepares bidding documents
• In charge of requesting purchase orders for machines to be delivered
• Monitors system posting/online inquiries
• Validate sales leads and accounts
• Monitors machine stocks
• Outbound and Incoming calls
• Handle some administrative tasks and reception duties

Customer Service Assistant at Copylandia Office Systems Corporation
  • Philippines
  • July 2011 to February 2012

Monitors daily activity of ServiceEngineers
• Handle customer’s complaints andinquiries
• Offers products and services to clients
• Provide quotations and follow-up deliveries
• Deals with client’s concerns and inquiries
• Telemarketing
• Follow-up unsettled payments of clients
• Handles inbound and outbound calls
• Schedule and dispatch service request

Education

Bachelor's degree, Computer Studies major in Information Technology
  • at Pamantasan ng Lungsod ng Maynila
  • March 2011

Pamantasan ng Lungsod ng Maynila

Specialties & Skills

Crystal Reports
Microsoft Office
Customer Service
Administration
ADMINISTRATION
ADMINISTRATIVE SUPPORT
CONFERENCES
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY
FILE MANAGEMENT
HUMAN RESOURCES
INVENTORY MANAGEMENT
MANAGEMENT