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Louie Magallanes, Rental Sales Agent

Louie Magallanes

Rental Sales Agent·Autostrad International Vehicle Leasing LLC

United Arab Emirates

Bachelor's degree, Maritime Transportation

Work experience

Total years of experience: 16 years, 9 months

Rental Sales Agent

January 2025 - Present

Autostrad International Vehicle Leasing LLC

Dubai, United Arab Emirates

January 2025 - Present

• Surpassed sales targets by leveraging strategic upselling and cross-selling techniques for vehicle upgrades and insurance.
• Streamlined fleet operations to guarantee maximum vehicle availability and operational efficiency.
• Fostered robust customer relationships, significantly enhancing client retention and overall satisfaction.
• Proficiently utilized POS systems and car rental software (including Orion) to optimize sales processes.
• Delivered exceptional customer service and engaged clients effectively, contributing to a positive brand image and repeat business.

Company industry:
Automotive Dealership & Distributor

Sales Merchandiser

January 2020 - January 2025

Al Seer – Finefair Commercial Complex LLC

Dubai, United Arab Emirates

January 2020 - January 2025

• Executed strategic planograms to enhance compliance with merchandising standards, driving brand consistency.
• Optimized product placement to significantly boost visibility and sales, contributing to overall revenue growth.
• Managed visual merchandising and store presentation to create an engaging shopping experience that attracts customers.
• Analyzed sales data to identify trends and support business growth initiatives, leading to improved performance metrics.
• Coordinated with vendors to strengthen business relationships, ensuring timely product availability and support.
• Managed inventory and stock levels effectively, optimizing space utilization to enhance operational efficiency.

Company industry:
Distribution, Supply Chain & Logistics

Sales Representative

January 2016 - November 2018

Sayara Limousine & Car Rental – Cozmo Travel (Air Arabia Group)

Dubai, United Arab Emirates

January 2016 - November 2018

• Consistently exceeded sales targets by implementing effective lead generation and conversion strategies.
• Streamlined the processing of rental contracts while ensuring meticulous documentation for enhanced accuracy.
• Boosted revenue through strategic upselling and delivering tailored, customer-centric solutions.
• Leveraged strong problem-solving and communication skills to foster client relationships and resolve inquiries efficiently.
• Utilized POS systems proficiently to optimize daily operations and enhance the overall customer experience.

Company industry:
Automotive Dealership & Distributor

Sales Representative

January 2014 - January 2015

Dollar Rent A Car – Zabeel Rent A Car LLC

Dubai, United Arab Emirates

January 2014 - January 2015

• Drove revenue growth by strategically upselling and cross-selling services to enhance customer value.
• Oversaw fleet inventory management and executed thorough vehicle inspections to ensure quality standards.
• Expertly negotiated with clients to close sales, consistently achieving targets and fostering long-term partnerships.
• Proactively generated leads and cultivated robust client relationships to expand market presence.
• Leveraged effective problem-solving skills to resolve customer issues, enhancing satisfaction and retention rates.

Company industry:
Automotive Dealership & Distributor

Bartender

October 2009 - November 2013

Arabian Ranches Golf Club – EMAAR Hospitality Group

Dubai, United Arab Emirates

October 2009 - November 2013

• Developed strong interpersonal skills through delivering exceptional customer service and personalized recommendations.
• Enhanced client relationships by actively listening to needs and providing tailored solutions.
• Managed inventory effectively, ensuring product availability and minimizing waste, which translates to resource management in sales.
• Ensured compliance with regulations, demonstrating attention to detail and commitment to ethical practices.
• Fostered a welcoming environment that encouraged repeat business, showcasing ability to create positive experiences that drive customer loyalty.
• Leveraged communication skills to engage with diverse clientele, a vital asset in sales negotiations and relationship building.

Company industry:
Hospitality & Accomodation

Bartender

January 2007 - January 2009

SOHO Free House Pub Restaurant

Kampung Tanjung Karang, Malaysia

January 2007 - January 2009

• Delivered exceptional customer service in a high-energy setting, fostering strong client relationships.
• Effectively addressed customer inquiries and resolved complaints, enhancing customer satisfaction and loyalty.
• Demonstrated strong multitasking abilities while preparing beverages and serving food, contributing to a seamless dining experience.
• Collaborated with team members to optimize operations, ensuring efficiency and a positive work environment.
• Leveraged communication skills to engage with customers, identifying their needs and upselling products, which aligns with sales strategies.
• Adapted quickly to changing demands, showcasing resilience and a proactive approach to problem-solving in a dynamic atmosphere.

Company industry:
Catering, Food Service, & Restaurant

Education

Aklan Polytechnic College

January 2005

January 2005

Bachelor's degree, Maritime Transportation

Philippines

nalook

January 2000

January 2000

High school or equivalent, Middle And Secondary Education

Philippines

Skills

CLIENT SERVICES

Intermediate

COMMUNICATIONS

Intermediate

CROSS SELLING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

OPERATIONS

Intermediate

PLANOGRAM

Intermediate

POINT OF SALE

Intermediate

SALES

Intermediate

UPSELLING

Intermediate

Hospitality

Intermediate

Teamwork

Intermediate

Bartending

Intermediate

Microsoft Office

Intermediate

Languages

English

Beginner

Tagalog

Beginner

Arabic

Native Speaker

Training and Certifications

Certifications
HORECA (Hotel, Restaurant & Café) Certification
Basic Food Hygiene Training Certification Employee
UAE Driving License (Valid)
CSNT