Louna Hamdan

• Handled confidential documents with utmost discretion and security.
• Managed the executives calendar to avoid scheduling conflicts.
• Facilitated communication between executives and employees for
transparent business operations.
• Sorted and distributed incoming mail promptly, keeping up-to-date
records.
• Offered superior customer service to clients leading to increased client
satisfaction rates.
• Liaised with department heads, resulting in better inter-departmental
coordination.
• Maintained an organised record-keeping system, improving ease of
access to information.

• Facilitated positive communication via email and correspondence
• Filed and retrieved corporate records and documents
• Facilitated communication between CEO and staff.
• Booked flights and hotels for domestic and international meetings.
• Coordinated events and conferences.
• Made travel arrangements and booked accommodation for
executives.
• Scheduled meetings, conferences and appointments.
• Collaborated with admin teams, human resources and finance
department on special projects.
• Responded to emails and other correspondence, facilitating positive
communication for enhanced business processes.

• Working for an event planner for a 3 month contract as assistant
• Made transportation arrangements and contacted event guests
• Coordinated volunteers and promoted events
• Demonstrated respect, friendliness, and willingness to help
• Applied positive customer service to increase satisfaction

• Assisted corporate governance manager with data protection and
freedom of information compliance.
• Conducted legal research to support case preparation and legal due
diligence.
• Drafted legal correspondence and documentation, maintaining
seamless processing of administrative paperwork.