Logistics, Procurement & IT Officer
INWRDAM
Total years of experience :8 years, 2 Months
Maintains web system performance by performing system monitoring, analysis, and performance.
Troubleshooting system hardware, software, operating, and system management.
Install, troubleshoot, repair, update and maintain laptops and Smart devices.
Install and configure peripherals including scanners, external drives, monitors, and other peripheral hardware.
Assure that all software on equipment is licensed and keep a record of licenses
Provide logistic and administrative support in the field.
Participate in the installation of weather monitoring stations at Azarq and Mafraq, Jordan.
Design all INWRDAM brochures and posters.
Social media administrator, such as (Facebook, Twitter, Linkedin).
Responsible for INWRDAM inventory.
Work closely with program and finance departments to deliver successful programs.
Responsible for INWRDAM cars, including maintenance, registration, and safety standards.
Prepare all procurement arrangements for INWRDAM projects, including contracts purchases and received goods and services.
Support with out-of-office processing of paperwork in banks and government departments
Support in organizing INWRDAM training workshops and conferences.
Following up on standard procedures for proper software use of internal teams. Diagnose and troubleshoot technical issues, including use of Dropbox Research and identify solutions to software and hardware issues.
Track computer system issues through to resolution, within agreed time limitsRefer to internal guidelines or external resources to provide accurate tech solutions.
Prioritize and manage several open issues at one time.
Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
Prepare accurate and timely reports.
Document technical knowledge in the form of manuals, presentations.
Create video and image-guided tutorials with open-source software.
Build sample demos, conduct quality assurance and IT support, build PHP forms, construct full websites, and upload websites.
Meet with clients to identity project deliverables. Build sample demos, conduct quality assurance and IT support, build PHP forms, construct full websites, and upload websites.
A project that converts documents from hard copies to soft copies. My role involved conducting quality assurance through sampling to make sure that the project is running correctly.
January 2012, B.Sc Computer Science, Princess Sumaya University for Technology
Participated in 165 hours of intensive training. Studied the basic principles of HR, Job Description, and company’s structure
2007, Tawjihi IT, Manhal School Graduation Project: Education of Inheritance in Islam
