Lubaba Abay Abay

• Provided exceptional customer service consistently ensuring high level of
customer satisfaction.
• Achieved Best Team Lead and Customer Engagement Award in July 2024
for outstanding performance.
• Participated in ongoing product training to continuously improve product
knowledge and sales technique.
• Managed inventory levels and restocked shelves to ensure product visibility
• Collaborated with team members to meet store wide sale goal.
• Implemented visual merchandising to create appealing product displays.

• Assisted nurses and front desk staff with patient coordination.
• Guided patients to the appropriate departments.
• Provided translation support and emotional reassurance to patients.

• Educating patient on disease prevention, nutrition, and lifestyle.
• Provide counselling on chronic disease.
• Collecting patient demographic and health information.
• Tracking infection rates and other health indications within the hospital.
• Coordinating with nurses, doctors, and admin staff to ensure patient follow-up.