Lubna Ali, Freelance Reporter

Lubna Ali

Freelance Reporter

The Jordan Times Newspaper

Location
Jordan - Amman
Education
Bachelor's degree, Languages
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Freelance Reporter at The Jordan Times Newspaper
  • Jordan - Amman
  • My current job since May 2010

Picking a subject and writing an article about it to be published in the newspaper on weekly basis.

Quality Assurance Officer at extensya
  • Jordan - Amman
  • My current job since January 2012

Investigating weak points for employees
Train employees to enhance their skills

customer service officer at Extensya
  • Jordan - Amman
  • March 2011 to January 2012

Answering customer's questions and solving their problems

Customer Service Officer at Al Arabi Investment Group Co (member of the Arab Bank)
  • Jordan - Amman
  • November 2007 to March 2011

Dealing with customers by email and phone.

Education

Bachelor's degree, Languages
  • at University of Jordan
  • June 2007

Specialties & Skills

Writing
Freelance Writing
Customer Service
Phone Skills
Quality Assurance
Writing

Languages

English
Expert
Arabic
Expert
Spanish
Intermediate

Training and Certifications

Effective Telephone Skills (Training)
Training Institute:
Arab Bank.
Date Attended:
March 2011
Translation (Training)
Training Institute:
the Jordan Times newspaper.
Date Attended:
January 2010