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Ahmad Rababah, Debt Collection Officer

Ahmad Rababah

Debt Collection Officer·Dubai Islamic Bank

Jordan

Bachelor's degree, Management information system

Work experience

Total years of experience: 11 years, 11 months

Debt Collection Officer

August 2020 - Present

Dubai Islamic Bank

Amman, Jordan

August 2020 - Present

Company industry:
Banking
Job role:
Banking

Assistant Account Manager

June 2019 - Present

petals flowers widding planer

Amman, Jordan

June 2019 - Present

Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments
Company industry:
Merchandising
Job role:
Accounting and Auditing

Assistant Account Manager

June 2019 - Present

petals flowers widding planer

Amman, Jordan

June 2019 - Present

Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments
Company industry:
Merchandising
Job role:
Accounting and Auditing

Customer service offers

February 2017 - June 2019

Islamic International Arab Bank

Jordan

February 2017 - June 2019

Manage customer accounts and perform their verifications, professional dealing with customers inquiries and requests, reaching the customer satisfaction also able to motivate subordinates and collaborated with other team members to achieve the highest level of required service
Company industry:
Islamic Banking
Job role:
Customer Service and Call Center

public relations officer

May 2016 - February 2019

Jordan economic development trading

Amman, Jordan

May 2016 - February 2019

Collaborated with other team members to achieve the highest level of required service.
( Phosphate mining mines)
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Customer Service CRO

August 2014 - May 2016

Arab jordan investment bank

Amman, Jordan

August 2014 - May 2016

well - rounded banking customer service, promote and up-sell bank products and services, created positive customers interface with each interaction which reflected positively on bank and excellent communicator and providing customer with advices and alternative solutions ( cross selling )
Company industry:
Banking
Job role:
Banking

Education

Zarqa university

January 2013

January 2013

Bachelor's degree, Management information system

Jordan

GPA (percentage): 64%

GPA (percentage): 64%

Skills

Customer Service
Expert
Customer Service
Expert
operation
Intermediate
operation
Intermediate
Communications Skills (listening, verbal, written)
Expert
Communications Skills (listening, verbal, written)
Expert
Analytical and Research Skill
Expert
Analytical and Research Skill
Expert
Flexibility/Adaptability/Managing Multiple Priorit
Expert
Flexibility/Adaptability/Managing Multiple Priorit
Expert
Ability to use positive language
Expert
Ability to use positive language
Expert
team management
Expert
team management
Expert
purchasing
Intermediate
purchasing
Intermediate
accounting
Expert
accounting
Expert
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
performance management
Intermediate
performance management
Intermediate
purchase accounting
Intermediate
purchase accounting
Intermediate
sales tax
Intermediate
sales tax
Intermediate
marketing
Intermediate
marketing
Intermediate
petty cash
Intermediate
petty cash
Intermediate
planning
Intermediate
planning
Intermediate
people management
Intermediate
people management
Intermediate
problem solving
Intermediate
problem solving
Intermediate
office administration
Intermediate
office administration
Intermediate
outlook
Expert
outlook
Expert
mail
Expert
mail
Expert
marketing communications
Expert
marketing communications
Expert
marketing management
Expert
marketing management
Expert
risk management
Expert
risk management
Expert
compliance management
Intermediate
compliance management
Intermediate
quality assurance
Expert
quality assurance
Expert
key account management
Intermediate
key account management
Intermediate
quality auditing
Intermediate
quality auditing
Intermediate
process auditing
Expert
process auditing
Expert
operations management
Expert
operations management
Expert
supply chain management
Expert
supply chain management
Expert
accounts receivable
Expert
accounts receivable
Expert
auditing
Expert
auditing
Expert
windows server
Expert
windows server
Expert
computer hardware troubleshooting
Intermediate
computer hardware troubleshooting
Intermediate
team leadership
Expert
team leadership
Expert
mis
Expert
mis
Expert
payments
Expert
payments
Expert
teamwork
Expert
teamwork
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
الأمن السيبراني
Jan 2020
غسيل الاموال و تمويل الارهاب
Jan 2018

Hobbies and interests

shooting
Boxing

No accomplishments i have