Lucy Torres, Admin Assistant

Lucy Torres

Admin Assistant

SAS Express Building Materials Trading LLC

Location
United Arab Emirates - Dubai
Education
Diploma,
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

Admin Assistant at SAS Express Building Materials Trading LLC
  • United Arab Emirates - Dubai
  • My current job since September 2013

o Assisting potential customer, incoming product inquiries, traders & walk-ins customers.
o Analyze production mix, stock, level, selling area size and location, visual impact, availability of customer service.
o Provide excellent service for every customer by giving what they need and Ensuring that our customer is our the top priority
o Maintain customer database and prepare internal reporting as required
o Keeping track of all company records by looking through both hard files and computer data base on a regular basis.
o Ensure customers are billed correctly by comparing their LPO against our invoices

Admin Assistant/Customer Service at Al Futtaim LLC
  • United Arab Emirates
  • September 2007 to August 2013

Admin Assistant/Customer Service
Al Futtaim LLC
Ace Hardware - Dubai
Sept. 2007 to Present
Duties and Responsibilities
• Direct phone inquiries to the appropriate staff member
• Reply to general information requests with the accurate information
• Process sales of memberships and resource orders
• Update customer database with sales orders, delivery, and payment details.
• Typing reports and maintaining office files and distribute the office mails.
• Organizing the office, ordering office supplies, managing customers and running the office smoothly
• Undertaking any other tasks/duties as may be reasonably required.

Sales Promoter at SM City Department Store
  • Philippines
  • May 2006 to November 2006

Sales Promoter SM City Department Store
(Luggage) Bago Bantay, North EDSA
Quezon City, Metro Manila
Philippines
May 2006 to Nov. 2006
Duties and Responsibilities
• Greets welcomes and assist the customers at all times.
• Attends customer inquiries and identify their needs
• Monitor equipment of the store especially the moving and non-moving items.
• Do suggestive selling to the customers if there's any promotion and new items.
Cashier/Food Attendant Casa Romana Restaurant

Cashier/Food attendant at Casa Romana Restaurant
  • Philippines
  • October 2005 to April 2006

Manila, Philippines
Oct. 2005 to Apr. 2006
Duties and Responsibilities: • Proactively assists guests/customers' needs and wants and deals with them politely in accordance with the restaurant procedures.
• Helps to ensure the quality of the food before serving.
• Helps to maintain the orderliness and cleanliness of the restaurant or assigned stations.
• Receive payment, make proper change and secure payment vouchers.

Education

Diploma,
  • at St Augustine's School of Nursing
  • March 2007

Vocational Course: St. Augustine's School of Nursing Project 7, Quezon City Metro Manila, Philippines Professional Caregiver March 2007 Tertiary Level: Martinez Memorial Colleges A. Mabini Caloocan City, Metro Manila, Philippines 1st year Undergraduate

Diploma, Caregiver
  • at St. Augustine's School of nursing
  • March 2007

 Helping patient stand, sit, lie down, and move from room to room and place to place.  Providing help with bathing/grooming, dressing, feeding, and using the bathroom.  Keeping track of medical appointments and providing transportation to and from the hospital, the surgeon’s office, the physical therapist, and to any other appointments.  Picking up prescriptions or managing delivery of prescriptions.  Administering medications, changing dressings, keeping track of assistive devices (cane, walker, crutches, etc.)  Communicating with the Healthcare team about any changes or concerns.

Bachelor's degree, Nursing
  • at Martinez memorial colleges
  • May 2005

BS Nursing

Specialties & Skills

General Office Duties
General Sales
Oracle General Ledger
Customer Service
ADMIN ASSISTANT
CASHIER
DATABASE
OFFICE SUPPLIES
ORDERING
SALES OF
SALES ORDERS
WITH SALES

Languages

Filipino
Expert