Luiza Shengelia, Sales & Marketing Executive

Luiza Shengelia

Sales & Marketing Executive

Cotton On, Sharaf Retail Group

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Etudes secondaires ou équivalent, Nursing
Expérience
10 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 3 Mois

Sales & Marketing Executive à Cotton On, Sharaf Retail Group
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis avril 2015

• Welcome customers by greeting them, assess their needs and provide assistance and information on product features.
• Achieve the given sales target
• Team up with co-workers to ensure proper customer service.
• Advise customers on utilization and care of merchandise.
• Help customer make selections by building customer confidence; offering suggestions and opinions.
• Ensure that fitting rooms are ready for customers by promptly clearing out merchandise and return it to the proper area of the selling floor.
• Maintaining selling floor presentations, and restocking them as needed.
• Cleaning shelves, counters, and tables.
• Implementing all visual merchandising standards and handling social media.
• Keep customers informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Assist in arranging special events, such as offers, discounts or in-store Visual Display shows.

patient service representative à Nation hospital
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis mars 2017

First point of contact for in - patients and out - patients.
• Opening files for new patients.
• Schedule appointments via phone and/or walk in patients.
• Understand insurance plans and network for each card we accept to better serve patients and minimize claim rejections.
• Billing and cash transactions.
• Having to understand different departments, scope of services we offer.
• Work in Control room and fully understand safety color codes and announce immediately

Front desk receptionist à Golden Palace Hotel
  • Georgie
  • août 2013 à septembre 2013

• Welcomes Customers and visitors by greeting, in person or on the telephone; answering or referring inquiries;
• Optimizes Customers satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone;
• Keeps Customers appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays;
• Comforts Customers by anticipating patients' anxieties; answering Customers questions; maintaining the reception area;
• Ensures availability of treatment information by filing and retrieving Customer records;
• Maintains Customer accounts by obtaining, recording, and updating personal and financial information.

Receptionist / Front Desk Specialist à Black Sea, Georgia &Turkish Company
  • Georgie
  • août 2012 à juillet 2013

• Welcomes Customers and visitors by greeting, in person or on the telephone; answering or referring inquiries;
• Provide refreshments and escort them to correct location;
• Maintains operations by following policies and procedures; reporting needed changes;
• Maintains Customer accounts by obtaining, recording, and updating personal and financial information;
•Update appointment calendars and schedule meetings/appointments;
• Contributes to team effort by accomplishing related results as needed;
• Arrange and prepare meeting rooms ensuring that they are presentable and professional.

Éducation

Etudes secondaires ou équivalent, Nursing
  • à Nursing Institute
  • juin 2008

Nursing Institute: (Ivane Javakhishvili). (September 2006-June2008) Tbilisi-Georgia.

Specialties & Skills

COMMUNICATION SKILLS
COMPETITIVE
COMPUTER HARDWARE
CUSTOMER RELATIONS
CUSTOMER SERVICE
MICROSOFT OUTLOOK
RECEPTIONIST

Langues

Anglais
Moyen
Russe
Expert
Turc
Expert

Formation et Diplômes

Marketing & Sales (Formation)
Institut de formation:
Sharaf Retail Group
Date de la formation:
April 2015
Durée:
48 heures

Loisirs

  • travailing
  • shopping