لولا  إبراهيم, WAITRESS

لولا إبراهيم

WAITRESS

EVENT

البلد
المملكة العربية السعودية
الخبرات
10 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 1 أشهر

WAITRESS في EVENT
  • مصر
  • أغسطس 2019 إلى نوفمبر 2019
WAITRESS في GRAND CASABLANCA HOTEL JEDDAH
  • المملكة العربية السعودية
  • يونيو 2019 إلى أغسطس 2019

The Hotel Galleria by Elaf, JEDDAH, SAUDI ARABIA
experiences, prolonging visits to increase profitability.
Guaranteed guest safety by maintaining safe food handling and sanitation
standards across all tasks.

Maximised guest enjoyment by regularly following up with tables and responding to
additional requests.

Facilitated smooth running of events by accurately anticipating planning and
staffing needs.

Delivered exceptional service by greeting and serving customers in a timely,
friendly manner.

Provided efficient food and drinks service for high levels of customer satisfaction.•
Guaranteed guest safety by maintaining safe food handling and sanitation
standards across all tasks.

Greeted guests pleasantly and professionally, promoting positive customer
experiences from arrival to departure.

Facilitated smooth flow of service by effectively coordinating service with other
wait staff, hosts and kitchen staff.

Regularly checked on guests to ensure satisfaction with each food course, upselling
additional items to improve revenue.

SKILLS Food safety understanding•
Courteous•
Safe serving knowledge•
Social distancing policy enforcement•
Outstanding customer service•
Strong communication skills•
Highly responsible and reliable•
Menu memorization•
Table serving•
Team Work Collaboration•
ERITREAN INTERNATIONAL SCHOOL, JEDDAH, SAUDI ARABIA, 06/2020EDUCATION

CAPTAIN في MANGROVE BEACH JEDDAH
  • المملكة العربية السعودية
  • يناير 2001 إلى يناير 2009

Regularly communicated with kitchen and bar staff to maintain smooth front-
of-house operations, minimizing potential service delays.

Collected cash payments, processing and providing correct change and receipts
using POS systems and familiar with FOODIC system for food ordering.

Made engaging connections with guests to create loyalty and encourage repeat
visits.

Facilitated smooth flow of service by effectively coordinating service with other
wait staff, hosts and kitchen staff.

Attended tables regularly to check customer needs were met, promptly processing
additional food and drink orders.

Provided friendly and courteous service to all guests, maximizing positive customer
satisfaction ratings.

Served meals and drinks with professionalism and skill, maintaining presentation and
quality standards.

Quickly and clearly communicated dining orders to kitchen staff, directing
attention to special requests.

Maintained neat, attractive dessert displays, replenishing items regularly to maintain
visual appeal.

Liaised with customers during meals, ensuring orders were received correctly and
met expectations.

Cleaned, sanitised and organised food storage racks and bins, maintaining
exceptional hygiene standards.

Created a friendly, welcoming atmosphere to encourage positive guest•

CAPTAIN في CHILL LOUNGE JEDDAH
  • المملكة العربية السعودية
  • يناير 2001 إلى يناير 2001

Specialties & Skills

CUSTOMER SATISFACTION
DIRECTING
QUALITY
COMMUNICATION SKILLS
CUSTOMER SERVICE
LANGUAGES

اللغات

الانجليزية
متمرّس