لمى عللى سعفان, Relationship Manager

لمى عللى سعفان

Relationship Manager

Commervial International Bank

البلد
مصر - القاهرة
التعليم
بكالوريوس, Mass Com
الخبرات
14 years, 8 أشهر

مشاركة سيرتي الذاتية

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الخبرة العملية

مجموع سنوات الخبرة :14 years, 8 أشهر

Relationship Manager في Commervial International Bank
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2012

•Focus on approved business through closing the new business deals.
•Conduct sales meetings with targeted clients.
•Respond to and follow up on sales inquiries for targeted clients by email, telephone and personal visits.
•Maintain and develop a portfolio of key customer’s relationships.
•Retain existing and acquire new accounts to consolidate their existing and/or new business that includes liabilities, assets, trade finance as well as cross selling CIB’s affiliates.
•Ensure proper coordination with different bank areas to achieve objectives smoothly. Enhance client relationship to maximize client’s bottom line profitability to the bank.
•Report number and volume of sales calls and products sold to both the Business Banking Distribution Manager & Branch Head on daily basis.
•Generate new bookings and follow up on closing large ticket deals in all liabilities, assets & trade finance products.
•Monitor and ensure regular feedback from all customers, and strengthen after sales service.
Establish and maintain effective working relationships with co-workers, supervisors and colleague’s bank wide.

INUSRANCE SPECIALIST في Allianz
  • مصر - القاهرة
  • أكتوبر 2009 إلى ديسمبر 2012

-Working as insurance specialist for Misr, HSBC & Credit Agricole banks, with responsibilities for:
-Coaching customer service team for the product sales
-Achieving a target of 1, 200, 000 L.E./
-Developing communication skills through dealing with clients in the sales and after sales process
-Setting the action plan with the branch manager for achieving the target and reporting to the main office
-Training and coaching to the branch staff to improve sales quality and quantity

الخلفية التعليمية

بكالوريوس, Mass Com
  • في international academy for media sciencce
  • أغسطس 2009

A young, motivated individual seeking an opportunity that can enhance my personal skills and educational knowledge in a way that can result in mutual benefit for both parties.

Specialties & Skills

Insurance
Feedback
Cross Selling
Banking
Action Planning
microsoft office,wave pad ,

اللغات

الانجليزية
متمرّس