Relationship Manager
Commervial International Bank
Total years of experience :14 years, 8 Months
•Focus on approved business through closing the new business deals.
•Conduct sales meetings with targeted clients.
•Respond to and follow up on sales inquiries for targeted clients by email, telephone and personal visits.
•Maintain and develop a portfolio of key customer’s relationships.
•Retain existing and acquire new accounts to consolidate their existing and/or new business that includes liabilities, assets, trade finance as well as cross selling CIB’s affiliates.
•Ensure proper coordination with different bank areas to achieve objectives smoothly. Enhance client relationship to maximize client’s bottom line profitability to the bank.
•Report number and volume of sales calls and products sold to both the Business Banking Distribution Manager & Branch Head on daily basis.
•Generate new bookings and follow up on closing large ticket deals in all liabilities, assets & trade finance products.
•Monitor and ensure regular feedback from all customers, and strengthen after sales service.
Establish and maintain effective working relationships with co-workers, supervisors and colleague’s bank wide.
-Working as insurance specialist for Misr, HSBC & Credit Agricole banks, with responsibilities for:
-Coaching customer service team for the product sales
-Achieving a target of 1, 200, 000 L.E./
-Developing communication skills through dealing with clients in the sales and after sales process
-Setting the action plan with the branch manager for achieving the target and reporting to the main office
-Training and coaching to the branch staff to improve sales quality and quantity
A young, motivated individual seeking an opportunity that can enhance my personal skills and educational knowledge in a way that can result in mutual benefit for both parties.